10 Tips to Help Holiday Shoppers to Stay Safe from Scams and Cyberattacks

November 20, 2024 3 Minute Read

The holiday season is here, and with it comes the thrill of Black Friday deals and holiday shopping sprees. But it's not just shoppers who are gearing up - cybercriminals are ready to take advantage of the holiday rush, hoping to catch unsuspecting consumers off guard.

While Trustwave generally focuses on protecting enterprises from cyberattacks and scams, we feel it's important to help consumers, as well. After all, many people use work devices for online shopping and accessing social media. This means clicking the wrong link or falling for a scam could impact their employer.

Be Aware!

From phishing scams to fake websites, the potential for cyberattacks increases this time of year, putting shoppers at risk for identity theft, financial fraud, and other scams. Here's how to stay secure and vigilant during your holiday shopping experience.

1. Shop Only on Trusted Websites

• Stick to Reputable Retailers: Large, well-known retailers tend to have more robust security measures in place. If you come across an amazing deal from an unfamiliar site, proceed with caution.
• Look for "HTTPS" and the Padlock Icon: Before entering personal or payment information, ensure the website URL begins with "https" (after all, the "s" stands for secure) and displays a padlock icon. This indicates the site uses encryption to protect your data.

2. Beware of Phishing Scams

• Avoid Clicking Suspicious Links: Phishing scams increase during the holidays, with fake emails or texts claiming to offer special deals or alerting you of "account issues." These messages often contain links to fake websites meant to steal your information.
• Verify with the Source: Instead of clicking on any link, go directly to the retailer's official website. Most legitimate companies will not request sensitive information through email or text.

3. Use Strong, Unique Passwords and Enable Two-Factor Authentication (2FA)

• Don't Reuse Passwords: Using unique passwords for each retailer account helps prevent hackers from accessing multiple accounts if one password is compromised. Password managers can simplify keeping track of complex, secure passwords.
• Enable 2FA: Two-factor authentication adds an extra layer of security by requiring a second form of verification, such as a code sent to your phone, making it more difficult for hackers to access your accounts.

4. Avoid Public Wi-Fi for Online Shopping

• Use Secure Networks: Avoid shopping over public Wi-Fi networks (such as those in cafes or malls) where hackers can intercept your data. If you must use public Wi-Fi, consider using a VPN (Virtual Private Network) to secure your connection.
• Turn Off Bluetooth and Auto-Connect: Both Bluetooth and auto-connect settings can be exploited by cybercriminals to access your device. Turn these features off when not needed.

5. Opt for Secure Payment Methods

• Use Credit Cards Over Debit Cards: Credit cards often come with better consumer protections and make it easier to dispute fraudulent charges. Debit cards, in contrast, can offer limited protection, and recovering funds can be more challenging.
• Use Digital Wallets for Added Security: Payment methods like Apple Pay, Google Pay, and PayPal provide an extra layer of security since they don't share your actual credit card details with merchants.

6. Watch Out for "Too Good to Be True" Deals

• Stay Skeptical of Deep Discounts: Deals offering popular products at a fraction of the normal price are often bait for scams. Cybercriminals rely on the excitement of a seemingly irresistible deal to entice victims.
• Verify Promotions on Official Sites: To check a deal's authenticity, visit the retailer's official website instead of relying on links from unknown sources.

7. Keep Your Devices and Software Updated

• Install Security Patches and Updates: Keeping your operating system, apps, and security software updated is one of the simplest ways to protect yourself. These updates often fix known vulnerabilities that hackers might exploit.
• Use Anti-Malware Programs: A reliable anti-malware program can detect and block potential threats, such as phishing emails or malicious advertisements, that could compromise your information.

8. Monitor Your Financial Statements

• Check Your Accounts Regularly: During the holiday season, reviewing your credit card and bank statements frequently can help you catch unauthorized transactions early.
• Report Suspicious Activity Immediately: If you notice any unfamiliar charges, contact your financial institution as soon as possible. Acting quickly can minimize potential loss and inconvenience.

9. Be Cautious with Social Media Deals

• Ignore Unsolicited Messages: Scammers often use social media to promote fake giveaways or deals, aiming to collect your personal information. If you're unsure about a deal, check the company's official page or website for legitimacy.
• Limit the Personal Information You Share: The more personal details you share on social media, the easier it is for cybercriminals to target you with tailored phishing attempts.

10. Beware of Fake Charity Appeals

• Verify Charities Before Donating: Fake charity scams are unfortunately common around the holidays. If you wish to support a cause, verify the charity's legitimacy on a site like Charity Navigator or donate directly through the charity's official website.
• Don't Fall for Pressure Tactics: Legitimate charities are unlikely to pressure you into donating immediately. Take the time to do your research and feel confident that your donation is going to a trustworthy source.

Stay Safe and Enjoy Holiday Shopping

While the holidays are a time for joy and celebration, taking a few extra precautions can keep the season scam-free and worry-free. Shopping online doesn't have to be risky, and with a little vigilance, you can keep your personal and financial information secure. Whether you're snagging Black Friday deals or hunting down the perfect holiday gifts, shop smart, stay cautious, and enjoy a safe and secure holiday season.

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