New York City Health and Hospitals Corporation

11/14/2024 | Press release | Distributed by Public on 11/14/2024 10:23

U.S. News & World Report Ranks NYC Health + Hospitals’ Post Acute Care Facilities as “High Performing” in Long Term Care and Short Term Rehabilitation

U.S. News & World Report Ranks NYC Health + Hospitals' Post-Acute Care Facilities as "High-Performing" in Long-Term Care and Short-Term Rehabilitation

Nearly 15,000 nursing homes nationwide were evaluated for the 2025 awards, with 643 (or 4%) nursing homes earning "high-performing" ratings in both categories

Nov 14, 2024

New York, NY - NYC Health + Hospitals today announced that four of its five nursing homes have received a "high-performing" rating in at least one category by U.S. News & World Report in their 2025 Best Nursing Homes list. Nearly 15,000 nursing homes nationwide were evaluated for the 2025 awards, with 643 (or 4%) nursing homes earning "high-performing" ratings in both categories.

Facilities recognized as high-performing include:

NYC Health + Hospitals/Carter examines resident using state-of-the-art equipment in Radiology (Photo Credit / John Rae)

To calculate the Best Nursing Homes ratings, U.S. News evaluated each nursing home's performance using a variety of quality measures obtained from the Centers for Medicare & Medicaid Services (CMS). The U.S. News Best Nursing Homes proprietary ratings methodology factors in resident care, safety, outcomes and other aspects of quality - including data on nurse staffing levels, consistency and retention, as well as use of antipsychotic drugs and success in preventing emergency room visits.

"NYC Health + Hospitals is proud to be recognized by U.S. News & World Report's 2025 Best Nursing Homes for its exceptional delivery of long-term care and rehabilitation," said NYC Health + Hospitals Senior Vice President for Post-Acute Care Khoi Luong, DO, MBA. "Earning this designation is a testament to our highly-skilled teams and their commitment to person-centered care, which reassures families that they made the right choice entrusting us with their loved ones' safety and well-being."

A NYC Health + Hospitals/Sea View resident participating in art therapy. (Credit: John Rae)

"This recognition by U.S. News & World Report as one of the best Nursing Homes for 2025 is another testament of the outstanding person-centered care being delivered to our residents and patients," said NYC Health + Hospitals/Sea View Chief Executive Officer Matthew Levy, MHA, LNHA. "Every team member is committed to our mission as evidenced by their adoption of the ICARE with Kindness principles, which directly improves the quality of bedside care and patient satisfaction. Congratulations to the entire Sea View team for being recognized by U.S. News & World Report!"

According to U.S. News & World Report, receiving a 2025 Best Nursing Homes rating reflects high quality care:

  • Best Nursing Homes for short-term rehabilitation discharge an average of 50% more patients to a residence (rather than a long-term care setting) compared to facilities rated as below average.
  • Best Nursing Homes for long-term care preserve residents' self-reliance longer: residents are on average 50% less likely to lose the ability to perform self-care activities, such as feeding and washing themselves, compared to residents at facilities rated as below average.
  • Best Nursing Homes for long-term care give residents antipsychotic medications 46% less of the time compared to facilities rated as below average.
  • Residents at Best Nursing Homes for long-term care are more than 60% less likely to require emergency department care compared to residents at facilities rated as below average.

"We are proud to be listed again, by U.S. News and World Report 2025, as one of the Best Nursing Homes in both categories of Short-Term Rehabilitation and Long-Term Care. The post-acute care services at Gouverneur Skilled Nursing Facility provide a nurturing and respectful environment where people come to recover and thrive. As a top performing short-term rehabilitation facility, Gouverneur returns more patients to the community following rehabilitation than its peers and performs well on the majority of the long-term care quality measures," said NYC Health + Hospitals/Gouverneur Chief Executive Officer Susan Sales, MPA, FACHE, LNHA. "Each day I walk through the nursing home with the satisfaction of seeing how we're enabling our patients and residents to live their healthiest and fullest lives. The recognition we have received is due to the dedication and commitment of our interdisciplinary team providing top notch services."

NYC Health + Hospitals/Gouverneur residents enjoy a game of Mahjong. (Photo Credit / John Rae).

"It is an honor to be listed among U.S. News & World Report's Best Nursing Homes for 2025 with a high-performance distinction in long-term care," said NYC Health + Hospitals/McKinney Chief Executive Officer David Weinstein, MA, HSA, LNHA. "Without the expertise and compassion of our incredible nurses, rehab therapists, and other essential staff across our 5-star facility, our ability to serve the long-term care needs of all New Yorkers would not be possible."

"Carter is honored to be listed again as one of the Best Nursing Homes by U.S. News and World Report for Short-Term Rehabilitation, and elated to also have received acknowledgment for our Long-Term Care in 2025" said NYC Health + Hospitals/Carter CEO Floyd R. Long, MBA, LNHA. "This recognition validates Carter's ongoing commitment to delivering compassionate care and an overall positive person-centered experience. This accolade continues to affirm our pledge to exemplify Kindness and the ICARE (integrity, compassion, accountability, respect and excellence) model during every interaction."

"NYC Health + Hospitals/Sea View is my home and the staff here have always made me feel like family. It's no surprise that they are recognized as one of the best nursing homes because they have great nurses and doctors working with us…and even better residents," said Sea View Resident Council Chair Marilyn Sasso.

"I really like it here at McKinney and the staff here are good. I am not surprised that they are recognized as one of the best nursing homes because they counsel us about our care and our meals are on-time. I enjoy the programs they bring here too. I don't really miss my home, as I said before, I like it here," said McKinney Resident Cheryl Russell.

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MEDIA CONTACT: Rafael Dominguez, 646-694-4910; [email protected]

About NYC Health + Hospitals/Post-Acute Care
NYC Health + Hospitals Post-Acute Care is comprised of five skilled nursing facilities (SNF), a long-term acute care hospital (LTACH) and adult day healthcare program. There is a total of 2,099 inpatient beds in the SNFs and LTACH. Carter, Coler, Gouverneur, McKinney, and Seaview have all consistently earn Four- & Five-Star Ratings awarded by CMS. In addition, Carter, Gouverneur, McKinney and Seaview have been recognized by US News & World Report among the Best Nursing Homes in 2025, rated as 'high-performing' in long-term care and/or short-term rehabilitation; Newsweek ranks Carter, Coler, Gouverneur, and Sea View in the Top 10 of Best Nursing Homes 2025 in New York State; McKinney ranked in the Top 20. For more information, visit www.nychealthandhospitals.org/postacutecare.

About NYC Health + Hospitals
NYC Health + Hospitals is the largest public health care system in the nation serving more than a million New Yorkers annually in more than 70 patient care locations across the city's five boroughs. A robust network of outpatient, neighborhood-based primary and specialty care centers anchors care coordination with the system's trauma centers, nursing homes, post-acute care centers, home care agency, and MetroPlus health plan-all supported by 11 essential hospitals. Its diverse workforce of more than 43,000 employees is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible. For more information, visit www.nychealthandhospitals.org and stay connected on Facebook, Twitter, Instagram and LinkedIn.