ICE - Intercontinental Exchange Inc.
10/15/2024 | Press release | Distributed by Public on 10/15/2024 21:36
Service Advisory: INC6778555: Service Impact: B side services: Singapore, SG [SG2] <-> New York, NY, USA [111 8th]
October 15, 2024 at 8:00 PM EDT
Markets
Low Latency: Americas, Low Latency: APAC
ICE Data Services Network Operations has detected a service event as per below details:
Service Event Details:
Impact: Loss of data flow, switch hits and/or increased latency.
Services Impacted: B side services traversing Singapore, SG [SG2] <-> New York, NY, USA [111 8th] are impacted by this event.
Services Not Impacted: A side services traversing Singapore, SG [SG2] <-> New York, NY, USA [111 8th] are not impacted by this event.
Location: Singapore, SG [SG2] <-> New York, NY, USA [111 8th]
Date/Time: TUESDAY 15OCT2024 14:47 EDT (TUESDAY 15OCT2024 18:47 UTC)
Reference #: INC6778555
If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below.
ICE Data Services | 24x7 Network Operations
US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1
Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above.
Adjust your current notification preferences by visiting: www.ice.com/subscriptions
Previous Updates
Service Advisory: INC6778555: Momentary Impact: B side services: Singapore, SG [SG2] <-> New York, NY, USA [111 8th]
Oct 15, 2024
1:12 PM EDT
ICE Data Services Network Operations has detected a momentary service event as per below details:
Service Event Details:
Impact: Loss of data flow, switch hits and/or increased latency may have been experienced
Services Impacted: B side services traversing Singapore, SG [SG2] <-> New York, NY, USA [111 8th] were impacted by this event.
Services Not Impacted: A side services traversing Singapore, SG [SG2] <-> New York, NY, USA [111 8th] were not impacted by this event.
Location: Singapore, SG [SG2] <-> New York, NY, USA [111 8th]
Date/Time: TUESDAY 15OCT2024 12:52 EDT (TUESDAY 15OCT2024 16:52 UTC)
Reference #: INC6778555
If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below.
ICE Data Services | 24x7 Network Operations
US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1
Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above.
Adjust your current notification preferences by visiting: www.ice.com/subscriptions