How Partnerships Power Effective Cybersecurity Strategy

A Reimagined Partner Program with MSPs in Mind

Through Mimecast's Partner ONE program, partners get the support they need to grow, evolve, and amplify business via a predictable and simplified partner program with clear requirements and performance-based pathways. Mimecast is investing in MSPs with a Global Partner Performance-Based Program that rewards partners and allows them to differentiate themselves in the market based on their commitment.

Mimecast's partner platform enables MSPs to take advantage of various automated processes such as API automation capabilities, integration with third-party marketplaces, and bulk remediation and action capabilities. The updated partner experience delivers a simple onboarding process, data-driven customer insights, a new Partner Portal design and user experience, streamlined support process and case routing, access to technical customer solutions team members and senior technical resources, and access to the Maverick community.

Navigating the Realities of Modern Work

Today's digital environment is a web of communication and collaboration tools from email to Slack, Microsoft Teams, Google Workspace, and more. These tools are paramount to innovation and keeping pace with the modern business environment, but unfortunately, communication and collaboration tools are often the first tools bad actors try to breach.

The days of a "walled garden" approach to security are long gone, and bad actors know there's money to be made via cyber vulnerabilities. Threats are on the rise, and often without a formal CISO or IT/security specialist in the C-suite, security teams may struggle to protect their organizations.

Human Risk Management

People are the lifeblood of every organization, but they're also the greatest source of risk. Mistakes are inevitable, and more than three-quarters of data breaches today are caused by human error. In today's hyperconnected world, we all have access to an increasing number of collaboration tools and data sources. And bad actors are taking advantage of this broader human attack surface, leaving our people - and our businesses - more exposed and vulnerable than ever before.

Humans take actions that can have consequences, like sharing corporate data, or clicking on links. They are constantly under attack, as adversaries target them with social engineering threats designed to trick them into making mistakes. More than ever, SMBs are looking for trusted support from MSPs to help navigate the complexity of the security landscape. And as these trusted advisors, MSPs need to help solve the problem of human risk management and create an end-to-end security posture that doesn't slow down the business or prohibit effective collaboration.

Mimecast's HRM Platform

Mimecast's connected human risk management (HRM) platform is designed with human beings at the center of everything we do, aligning key protection and data controls to offer the most comprehensive approach to human risk management. With the Mimecast HRM Platform, MSPs can offer customers a single solution that brings multiple products together to help protect collaboration, educate employees, and detect insider risk.

The benefit to organizations is the ability to get deeper insight into human risk within the organization, and to take the appropriate actions to mitigate that risk.

Compound Value with Alliances and Integrations

Across the Mimecast HRM Platform, integrations and tech alliances with leading solutions already in MSP customers' accounts help offer better value - from both existing tools and new investments - ensuring secure responses across customer's ecosystems. This, in turn, helps enhance customer retention, and can deepen customer engagement and commitment.

Our data shows that customer churn is reduced by 60 to 80 percent when customers utilize integrations, and we've also seen a 38% increase in upsell rates. In addition, many of these alliances and integrations may align with other vendors MSPs are partnering with already. MSPs can open doors to more profitable projects, bolstering Microsoft engagements with the Mimecast HRM Platform, quickly adding customer value with minimal setup requirements, all while creating incremental as-a-service or services opportunities. By integrating with Microsoft 365, Exchange, and Outlook, the Mimecast HRM Platform offers complementary security solutions able to stop the purpose-built threats designed to evade detection and breach Microsoft-dependent environments.

How Mimecast Shines

Mimecast's HRM Platform protects collaboration and communication tools used across today's digital landscape. Buildable and stackable offerings as well as expansion beyond just email protection means MSPs have more reasons to continue reaching out to customers with additional solutions and updated offerings.

And, according to the Forrester Economic Impact of Mimecast that reviewed the cost, benefit, flexibility, and risk factors that affect an investment decision, companies that implement the Mimecast solution can experience up to 255% ROI.

The Bottom Line

Mimecast can help MSP customers adapt to the ever-changing landscape of cyber threats, while helping MSPs build and grow a profitable cybersecurity practice. Mimecast's HRM Platform enables customers to collaborate seamlessly with increased productivity and reliable security, while helping educate employees, and detect insider risk. Become part of Mimecast's MSP Program today.

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