Tenable Customer Update about CrowdStrike Incident

Please read this important customer update about CrowdStrike's recent incident.

Saturday, July 20, 2024

As of 5:45 am ET this morning, we have implemented a fix for the CrowdStrike incident and are monitoring to ensure it resolved all associated issues.

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Friday, July 19, 2024

12:21 pm ET Update

Following the recent CrowdStrike update, we are aware that some of our Tenable Identity Exposure customer platforms on Microsoft Azure have been affected. The incident does not prevent users from accessing their console and reviewing the results of the previous scan. Only the real-time monitoring is impacted. Similarly, new Identity Exposure data in Tenable One is not available.

We are working to quickly restore this service and will publish updates on our dedicated incident web portal.

In the meantime, we can confirm that all of our other Tenable solutions are not impacted and working as they should.

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Friday, July 19, 2024

10:15 am ET

Following the recent CrowdStrike update, we are aware that some of our Tenable Identity Exposure customer platforms on Microsoft Azure have been affected. The incident does not prevent users from accessing their console and reviewing the results of the previous scan. Only the real-time monitoring is impacted. Similarly, Identity Exposure data in Tenable One is not available.

We are working to quickly restore this service and will publish updates on our dedicated incident web portal.

In the meantime, we can confirm that all of our other Tenable solutions are not impacted and working as they should.

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