How to Build Responsible AI with Agentforce | Salesforce CIO Corner

On this episode of CIO Corner, Ann Funai, CIO at IBM, and Juan Perez, CIO at Salesforce, discuss why IT leaders should care about agentic AI governance, highlighting Agentforce, the agentic layer of the Salesforce platform for deploying autonomous AI agents across any business function. They emphasize the need for robust guardrails, agent-centric architecture, and understanding data flows and access controls that recognize the roles and permissions of users.

Check out the Salesforce Newsroom for more CIO content.