Seafarer training and certification contact details

Seafarer Operations

Seafarer Operations switchboard

Phone: 0203 817 2200

Contact the Seafarer Operations switchboard for all enquiries relating to certification, training or boatmaster policy.

Phone lines are open 8:15am to 5:30pm, Monday to Friday (excluding UK bank holidays).

If you need to contact Seafarer Operations outside these hours or on a UK bank holiday, please email the relevant team.

Revalidation of certification

Revalidation of a UK deck or engineering Certificates of Competency () - excludes Global Management Distress Safety System () and Flag State Endorsement (FSE) or Certificates of Equivalent Competency () revalidation.

Email: [email protected]

Deck certification

Applications for a Notice of Eligibility (), Certificate of Competency (), Rating Certificate, Vessel Traffic Service () Logbook or MCA-issued Certificates of Proficiency.

Email: [email protected]

Engineering certification

Applications for a Notice of Eligibility () Certificate of Competency () Rating Certificate or MCA-issued Certificates of Proficiency.

Email: [email protected]

Flag State Endorsement and Certificates of Equivalent Competency

Applications for, or revalidation of, a Flag State Endorsement (FSE), Certificate of Equivalent Competency (), Authority to Operate Certificate () or UK Legal and Administrative Processes (UKLAP).

Email: [email protected]

Global Maritime Distress and Safety System

Applications for, or revalidation of, a Global Maritime Distress and Safety System () endorsement.

Email: @mcga.gov.uk

Safe Manning

Applications for a Safe Manning Certification or a Safe Manning Exemption.

Email: [email protected]

Boatmaster enquiries

Boatmaster policy

Enquiries about boatmaster policy.

Email: [email protected]

Boatmasters' Licence (BML)

To enquire about a boatmaster application contact your Local marine office or directly.

Registry of Shipping and Seaman ()

For enquiries about any of the following enquiry topics and applications please contact .

Email: [email protected]

Phone: 020 3908 5200

• Seaman's Discharge Book - applications if you're a British seafarer or are working on a UK-registered ship or yacht.
• British Seaman's Card - applications for a card if you're a British citizen.
• Ships' Cook Certificate of Competency - applications for an MCA-issued Ships' Cook Certificate of Competency.
• Registering births and deaths in the following circumstances - a person who has given birth or died on board a UK-registered vessel, or a British citizen who has been born or died on board a non-UK-registered vessel.
• Applying for World War 2 and post-war medals for people who identify as having served as part of the British Merchant Navy during World War 2 and post-war campaigns.

Exams team

For all enquiries on certification verification.

Email: [email protected]

Oral exam booking

For exam bookings and exam issues only.

Email: [email protected]

Support for Maritime Training

For enquiries about funding for Support for Maritime Training ().

Email: [email protected]

Phone: 020 3817 2209

Training courses

For training providers queries relating to short course approvals.

Email: [email protected]

Public link

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