09/03/2024 | News release | Distributed by Public on 09/03/2024 11:37
Posted on September 3, 2024 by John Brush
As the Atlantic hurricane season continues, Santee Cooper remains committed to delivering the reliable energy our customers count on through the year. From June 1 through Nov. 30, the unpredictable nature of severe weather demands our attention and proactive measures.
Our dedicated team is hard at work, engaging in essential preparation efforts that include trimming trees near power lines, inspecting substations and closely monitoring equipment to ensure we are ready for whatever the storm may bring.
The safety and well-being of our customers and the community are our top priorities, which is why we emphasize the importance of knowing how to prepare before, during and after storm events.
Stay in the Know with our Online Storm Center
Customers have the opportunity to stay informed about outages through the system via our Online Storm Center. You also can report outages by calling 888-769-7688. Please be prepared with the account name and location, telephone number and nature of problem.
Enroll in MEL to sign up for outage alerts.
The best way to stay in touch with us is on social media. We make updates during the storm and provide insights on what might be happening in your areas during the storm.
Understanding Hurricane Warnings
Grasping hurricane warnings is essential for ensuring safety during hurricane season, and it is equally important to be ready in case of a power outage. Meteorological agencies issue these warnings to inform the public about an incoming hurricane and its possible effects.
Click here to review our previous blog on understanding the types of warnings and their meanings.
Staying Safe Around Downed Power Lines
When severe weather strikes, downed power lines can pose significant dangers that many people may overlook. While we often focus on seeking shelter and ensuring our immediate safety during storms, understanding the risks associated with fallen electrical wires is equally important.
Here are some tips to stay safe around downed power lines.