T-Mobile US Inc.

09/04/2024 | Press release | Archived content

Ask A Mobile Expert: How Do I Add Emergency Contacts to My Device

Ask A Mobile Expert: How Do I Add Emergency Contacts to My Device?

By T-Mobile StoriesSeptember 04, 2024

Adding emergency contacts to your phone is a smart move for staying safe and prepared when you need it most. The simple steps to ensuring you have all the info you might need are in this installment of the T-Mobile "Ask A Mobile Expert" series

3 min readListen IconListen
  • Facebook IconShare on Facebook
  • Share on Twitter
  • LinkedIn IconShare on LinkedIn

Your phone feels like your lifeline when it comes to work and play, but in a real emergency, it could literally be just that. If you find yourself in a scenario where you need help, but can't access your phone yourself, there is a way you can share your emergency contacts with others right from your locked screen. This quick access can be crucial for getting you the help you need and keeping you connected with loved ones.

"I have people come into our store all the time asking how they can store all kinds of important information," says T-Mobile's Juan Gutiérrez, a Mobile Expert based in Bellevue, Washington. "People want to be able to list an emergency contact or even medical records on their phone in a way that would allow others to access this information even if they couldn't open their phones themselves."

Setting up emergency contacts on your T-Mobile device is a quick, easy step that boosts your safety and ensures help is always at your fingertips. It's a small action that can make a big difference when the unexpected happens.

Unsure how to add emergency contacts to your phone? Don't worry, Gutiérrez has you covered in his video tutorial above!

Here's more information on why this feature is a game-changer:

1. Smoother Medical Responses: Your emergency contacts can provide vital information, such as your health history and diagnoses, allergies, blood type, and height and weight to medical teams so they can make the best decisions quickly.

2. Extra Security in Everyday Situations: Whether you're stranded without your wallet or if your car breaks down, your emergency contacts are just a quick call away to help you out of a bind. In a list of hundreds of names, you might feel overwhelmed. Having that list ready when you need it gives you one less decision to make. (And with T-Mobile offering one year of AAA membership on them, you'll have less to worry about when it comes to car trouble.)

3. Help with Legal and Financial Decisions: Your emergency contacts might need to handle important decisions for you if you can't. Having them listed on your phone could help everything go smoothly, without delays.

6. Lost Phones: Sometimes, the worst happens, and you lose your phone. If your phone has emergency contacts, a (hopefully) good Samaritan can use them to help get your phone back to you. But, if you don't get that call or text, our P360 protection plancan get you back in action fast with a device replacement as soon as the next business day.

También puedes escuchar el tutorial de Gutiérrez en español AQUÍ.