National Medical Billing Services

10/23/2024 | Press release | Archived content

Harnessing Technology and Expertise for Superior Results

Harnessing Technology and Expertise for Superior Results

Current trends in medical documentation

Physicians and their teams are facing significant challenges due to the increasingburden of clinical documentationin the electronic health record (EHR). These challenges are primarily driven by the complexities of modern-day EHRs, case volumes, regulatory and payer requirements.

Artificial intelligence-driven (AI) tools are a constant buzz word with the goal of transforming voice interactions between a provider and patient into a clinical note which can then be added to a medical record. While AI can complete a translation, the technology is still early in use making it difficult to fully depend on these solutions.

However, despite this technology's early promise, AI alone should not be a replacement for clinician's notes and documentation due to the potential for inconsistencies that require review and editing to ensure that they remain accurate and aligned to the physician-patient interaction, especially in complex clinical settings like the operating room of an ASC.

In the early stages of AI adoption in healthcare, when the technology is still largely unproven, nimble is taking a more thoughtful approach - one that couples the power of technology with the expertise of a person specially trained to understand and interpret the medical terminology used during a visit to an outpatient facility such as an ambulatory surgery center, surgical hospital or clinic.

One solution stands out

nimble solutions' AI enabled transcription technology solution combines the efficiency of AI with the quality of human expertise. It's better than just voice dictation on your mobile phone given the addition of a speech to text "refinement layer" consisting of a dedicated team of transcriptionists who interpret language and training of a Large Language Model (LLM) built on top of an AI model. This layer ensures accuracy, speed, and personal touch and is designed to move faster and smarter than technology alone.

  • Efficiency and speed: next-morning notes with guaranteed accuracy
  • Integration with EHRs/EMRs and Scheduling systems: nimble meets clients where they are with a ready solution for their current needs
  • Empowering physicians: with an all-in-one mobile app for dictation and signing with technology and a team that understand their nuances
  • 24/7 customer support ensuring operational continuity and timely delivery

nimble currently delivers 99% of records within 24 hours, but for clients who combine our standard templates and AI-enabled technology solution, 95% of cases are transcribed same day.

What makes nimble's solution different and better

1. Physician Ease of Use and Efficiency

nimble provides full control to physicians with amobile app, allowing them to dictate, review, edit, and e-sign from any device. We empower physicians with a simple yet powerful mobile app that streamlines the entire dictation-to-signing process, ensuring efficiency without sacrificing precision. By integrating directly with EHRs and offering flexible mobile tools, we provide a more comprehensive, tech-forward approach to medical transcription. AI-backed training models ensure accuracy for each individual physician.

Discover how our combination of surgical RCM expertise + AI-enabled technology + innovation can result in better medical transcription and financial excellence than ambient alone. [Watch transcription app video]

"I am VERY impressed with how well they transcribe my mumbling, muffled, dictations. I am shocked how accurate they are and seldom flag blanks, etc. Please tell them thank you!" - Spine Surgeon, Surgery Partners (Florida)

2. Technology and Integration

On the back end, machine learning-enabled (ML) workflow technology leverages learnings from over two decades of nimble's successfully appealed claims denials, resulting in optimal reimbursement for every case. Our tight integration with EHR/EMR systems ensures seamless data flow.

3. Highly Specialized Expertise

Our technology is backed by a team of transcription experts who ensure each note is contextually accurate. Our team is available around the clock, ensuring that every report is meticulously reviewed and delivered on time.

nimble offers same-day delivery of operative notes with an unmatched 99% accuracy guarantee, and a 24/7/365 support system. Our 99% accuracy guarantee, combined with 24-hour turnaround times, outpaces the competition.

While our technology ensures speed and seamless integration, our transcription experts refine and perfect each note, ensuring both precision and quality control. This human touch is a key differentiator in our success.

"I respect and admire nimble as a company. Your excellent customer service to our facility and our patients exceed my expectations. It is apparent you value your employees and know they are your most valuable asset as they go above and beyond for us. It is noticed and appreciated." - Administrator / Executive Director

Read the result of our case study

Summary

It takes the right mix of technology and human expertise to drive accuracy and excellence in medical transcription and coding. While ambient listening and AI in general have continued to improve the technology enablement of transcription, in complex areas like surgery, an expertly trained transcriptionist is needed to minimize errors and shorten the cycle of getting to a final transcribed record.

  • nimble's transcription solution goes beyond ambient listening by combining advanced AI technology with human expertise
  • nimble guarantees 99% accuracy of operative notes by leveraging the power of AI with highly trained transcriptionist quality review which significantly reduces the questions back to the provider
  • nimble currently delivers 99% of records within 24 hours, but for clients who combine our standard templates and AI-enabled technology, 95% of cases are transcribed same day

The strength of nimble's solution lies in its balance of advanced automation and human verification. While our AI-enabled technology ensures speed and seamless integration, our transcription experts refine and perfect each note, ensuring both precision and quality control. This human touch is a key differentiator in our success.

Read our case studyto learn about how our faster, integrated solution solves real-world challenges and outpaces the competition