From Struggle to Support: Angela's Inspiring Journey with Lowe's Assistance

Angela Mandrell of Binghamton, NY, wasn't expecting much when she recently stopped by her local Lowe's. She knew she needed to fix the stairs on her front porch, but moving around had gotten more difficult since the COVID-19 pandemic. Everything had gotten more difficult for Angela; in fact, she had to relearn to walk and talk after contracting the virus, and recovery was ongoing. So, the to-do list of fixes around the house was adding up. Still, she didn't plan on buying anything on that particular day. That changed when she ran into Lowe's associate David Traver.

David noticed Angela in the aisles, and after chatting about the stair project she needed to complete, David offered his help. Angela, initially hesitant, told David she wasn't in a position to make the fix.