New HealthSelect programs coming soon

July 03, 2024

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Starting Sept. 1, 2024, HealthSelect of Texas^® medical plans, including Consumer Directed HealthSelect^SM, will include new condition management programs at no additional cost to eligible participants: Hello Heart, Hinge Health^® and Learn to Live. These programs can help if you are dealing with heart health issues, need musculoskeletal-related help or want to improve your mental health.

Eligibility

HealthSelect of Texas medical plan participants who are age 18 and older and living in the U.S., including those enrolled in Consumer Directed HealthSelect or Medicare, are eligible to enroll in the Hello Heart and Hinge Health condition management programs starting Sept. 1, 2024. HealthSelect of Texas medical plan participants who are age 13 and older and living in the U.S., including those enrolled in Consumer Directed HealthSelect or Medicare, are eligible to enroll in the Learn to Live program. Some programs have other qualifying conditions.

Program highlights

• Hello Heart focuses only on heart health with an aim to prevent or decrease the development or advancement of heart disease and other cardiovascular conditions. It includes a free Hello Heart blood pressure monitor that pairs directly with your smartphone. When you build a habit of monitoring blood pressure and other parts of heart health, you can create lasting lifestyle changes.  
• Hinge Health is a digital musculoskeletal (MSK) care program led by a physical therapist. It gives you access to the Hinge Health mobile app and a care team including a board-certified health coach and physical therapist. This digital program is focused on exercise therapy designed to address a wide range of MSK conditions. It is available anywhere and at any time.
• Learn to Live is an online, on-demand mental health program that you can do at your own pace. It is grounded in cognitive behavioral therapy. This style of therapy focuses on thoughts and actions and how adjusting those can positively impact your state of mind. Learn to Live provides online, coach-supported programs to help you overcome depression, insomnia, panic, stress, anxiety and worry, social anxiety and substance use.

For more information about these programs, you can contact a Blue Cross and Blue Shield of Texas (BCBSTX) Personal Health Assistant toll-free at (800) 252-8039 (TTY: 711), Monday - Friday. 7 a.m. - 7 p.m. and Saturday, 7 a.m. - 3 p.m. CT, or live chat Monday - Friday, 8 a.m. - 5 p.m. CT. Secure messaging is available 24 hours a day, and you will receive an email response in one to two days. Secure chat and secure messaging are available once you are logged in to Blue Access for Members^SM.