09/12/2024 | Press release | Distributed by Public on 09/12/2024 17:09
MLGW is seeing the effects of Tropical Depression Francine in the form of torrential rains and wind gusts up to 25 mph. Outages have affected a total of 22,766 customers, with 10,613 at the peak. About 8,000 customers affected at press time.
Louisiana, Mississippi, Alabama, and Florida are also experiencing widespread outages, with Louisiana hit the hardest (264,199 customers affected at press time).
We are well staffed and will work around the clock to restore all customers.
While we will do all we can to prepare and respond to any impacts, we ask our customers to take the time now to be prepared later:
Storm facts:
Replacing poles is major construction job. Each power pole takes a crew an average of 8 hours to repair, and for the safety of our employees and the public, this work can include closing roads and directing traffic, requiring coordination time with law enforcement and others.
MLGW has more than 50 crews ready to complete damage assessments and make repairs and restore power to all customers safely and as quickly as possible. Over 130 tree trimming crews are available to clear debris. Working in challenging conditions on complex tasks, crews will continue efforts around-the-clock to restore power to customers, some of whom may experience extended outages.
MLGW prioritizes where crews will be sent to restore power:
Safety is a top priority and MLGW provides tips for customers to stay safe.
If the power goes out...
If stormy weather knocks down a power line…
MLGW urges people to check on family, friends and neighbors who may experience outages.
Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphis and Shelby County, Tennessee since 1939. MLGW consistently provides customers with rates that are amongst the lowest in the nation and stewards a water supply from artesian wells that is minimally treated. Actively engaged in promoting the prosperity of Memphis and Shelby County, MLGW supports the seven local chambers in its service area and makes doing business with local, minority- and women-owned business a priority. Deeply rooted in the community, its employees generously donate time and money in support of bettering the Greater Memphis area.