As of Wednesday morning, parts of the service area were already dealing with heavy rainfall from Hur...

October 9, 2024

As of Wednesday morning, parts of Clay Electric's service area were already dealing with heavy rainfall from Hurricane Milton as the eye moved closer to Florida's west coast.

Our crews will continue to work to restore power as long as it is safe to do so.

Wednesday and Thursday are both days you should stay home and avoid the roads. We ask you to be mindful of all advice from your local authorities.

Some reminders should you experience a power outage:

• If you use a generator, keep the machine in an open, well-ventilated area, and do not connect it directly to your main electrical panel as it could cause a dangerous backfeed.
  
• Disconnect large appliances and turn off your air conditioner. When power is restored, having them come back on simultaneously could cause a surge. Keep one light on so you know when the power is back.
  
• Using your MyClayElectric app is the best way to report an outage. If you receive a message upon logging in that states "we are working to resolve outages in your area," there is no need to report your outage. We know about it. If you see "no outages reported in your area," report it.
  
• Do not report an outage via Facebook.
  
• Outages can also be reported by calling 1-888-434-9844. Keep in mind that it's harder to get through as call volumes increase during severe weather.
  
• Please do not call and ask when power will be restored. We cannot provide restoration estimates during hurricanes to individual addresses. Crews are working as quickly and safely as possible.