Agora Inc.

09/06/2024 | News release | Distributed by Public on 09/06/2024 14:18

From Live Captions to LLM Integration: Use Cases for Real-Time Speech to Text

In our era of digital communication, the need for accurate, real-time transcription has never been more critical. Speech-to-text technology stands at the forefront of this revolution, powering use cases from live subtitling to integrations with AI that can summarize calls or respond to queries.

At the most basic level, speech to text is technology that enables human speech to be converted automatically into text. The uses and applications for speech to text continue to expand, from summarizing lengthy calls or livestreams to providing accurate translations. Speech to text is indispensable in bridging language barriers and facilitating efficient communication.

Let's dive into some more specific examples of how speech to text can be used.

Use Cases for Real-Time Speech to Text

Live captions

Real-time captions and immediate transcripts after meetings or events benefit everyone while enhancing accessibility for those who are deaf, hard of hearing, or non-native speakers. These features help all participants follow along, review content, and ensure accurate communication, promoting inclusivity and efficiency.

LLM (Large Learning Model) integration

Integrating Large Language Models (LLMs) enhances applications in natural language tasks such as summarization, translation, question answering, sentiment analysis, content personalization, and chatbots. LLMs can condense information, translate languages, provide accurate responses, analyze sentiments, offer personalized content, and simulate human-like conversations. This integration improves efficiency, user engagement, and accessibility across various industries.

AI assistants

Speech to text can be used to connect with an intelligent AI assistant. An AI assistant can enhance meetings by providing real-time interactive summaries, insights, and action items. It helps participants stay organized by summarizing key points, highlighting trends, and assigning follow-up tasks. Post-meeting offers detailed transcripts, minutes, and reminders, ensuring clear communication and accountability, thus improving overall meeting efficiency and effectiveness.

Live translation

Speech to text can power live translation, which enhances communication and collaboration in meetings and conferences by providing real-time translation for participants from diverse linguistic backgrounds. It breaks down language barriers, fosters inclusivity, and ensures that all participants have equal access to information. This technology supports global engagement, professional growth, and a more cohesive and productive team environment.

Virtual human

Speech to text can enable interaction with virtual humans or AI avatars, allowing real-time, human-like conversations, with detailed information and personalized recommendations. Virtual humans can enhance customer service, education, healthcare, and entertainment by offering immediate assistance, personalized learning, medical support, and interactive content. This technology improves user experiences, making interactions more efficient, engaging, and tailored to individual needs.

Offline transcription

Offline transcription converts audio from recordings into text, enabling closed captions for better accessibility and usability. It helps individuals who are deaf, hard of hearing, in noisy environments, or non-native speakers. Transcripts also facilitate reviewing important discussion points, ensuring accurate records, aiding translation, and repurposing content for different platforms. This enhances the accessibility and reach of audio and video content.

Internet of Things (IoT) applications

Speech-to-text technology can be used in smartphone applications, such as children's watches, to convert voice messages and conversations into text for easy parental monitoring. This enables parents to monitor and respond to potential safety issues in real-time. Applications can utilize AI to detect and respond to potential threats, ensuring a higher level of security for children.

Agora's Real-Time Speech to Text Solution

Agora's Real-Time Speech to Text solution makes it easy to create a better user experience and integrate with large language models (LLMs) using the most accurate cloud-based live transcription and subtitling.

Agora's Real-Time Speech to Text features:

Live transcription for RTC

Agora's live transcription feature seamlessly integrates with its voice and video services, providing real-time captions that significantly enhance accessibility. This feature is transformative in numerous scenarios, including corporate meetings, live broadcasts, educational lectures, interviews, and live shopping events.

By delivering instant, accurate transcriptions, Agora ensures that every member of your audience can easily stay in the loop. Moreover, Agora's Real-Time Speech To Text offers precise and timely live transcription and subtitling services at a competitive price, making real-time communication accessible to all and boosting user engagement and inclusivity.

Channel-based cloud transcription

Agora's cloud transcription service presents a unique and cost-effective method of converting audio to text based on channels. It distributes live closed captions (CC) to all participants within a channel and securely stores transcripts in the cloud for easy access and review. This approach, which eliminates silence and measures actual transcription time for each user, ensures easy review of discussions and is an invaluable tool for any collaborative environment. Furthermore, basing costs on channel duration rather than the number of users demonstrates its efficiency and cost-effectiveness compared to traditional client-side transcription methods.

Labeling simultaneous speakers

In dynamic discussions involving multiple speakers, Agora can accurately label up to three simultaneous speakers. Each host's speech is transcribed separately, ensuring clarity and reducing confusion. Users can also transcribe only a specific host's speech, tailoring the service to meet their needs.

Captioning for cloud recordings

Agora enables closed captions for video recordings by transcribing audio to text, facilitating the review of crucial discussion points. Captions can be transmitted through an encrypted data stream channel, ensuring the utmost security for media transmission. This robust security feature underscores Agora's commitment to data protection and client confidentiality.

Multi-language support

Agora supports real-time transcription in all major languages and dialects. Each channel can simultaneously handle audio-to-text transcription for up to two languages, breaking language barriers and fostering a more inclusive environment.

"Agora's Real-Time Transcription enabled us to integrate with AI to automate translation and feedback, substantially improving the overall language learning experience."
-Zackery Ngai, CEO, HelloTalk

Enterprise-grade security and compliance

Security is essential, and Agora meets the highest standards with ISO and SOC 2 certifications. It complies with regional privacy laws and industry regulations such as GDPR, CCPA, and HIPAA. By using HTTP authentication headers to support RTC tokens instead of storing Base64-encoded credentials, Agora significantly reduces potential security risks.

Accurate results at scale

Leveraging innovative AI technology, Agora guarantees high accuracy even in challenging conditions, such as overlapping speech, regional accents, and poor network connections. Whether it is a small one-on-one meeting or a large-scale event with millions of participants, Agora maintains the same level of precision and reliability.

Easy and developer-friendly integration

Agora's platform-agnostic RESTful APIs provide a straightforward path for integrating transcription, live captioning, and cloud recording with closed captioning (CC) into any device. This simplicity allows developers to extend and customize features seamlessly, ensuring a flexible and robust solution. Agora's APIs make it easy to incorporate highly accurate, cost-effective audio transcription capabilities into any application, providing seamless integration across various platforms and devices for a comprehensive real-time speech-to-text solution.

Conclusion

Agora's Real-Time Speech to Text technology offers a comprehensive and versatile solution for modern communication needs. Whether enhancing accessibility through live captions, supporting dynamic discussions with labeled speakers, connecting with LLMs for call summary and analysis, Agora delivers reliable and high-quality services.

The platform's developer-friendly APIs facilitate easy integration, enabling businesses and organizations to customize and expand their capabilities effortlessly. From educational institutions and corporate meetings to live broadcasts and virtual events, Real-Time Speech to Text fosters inclusivity, engagement, and communication across diverse settings. By leveraging cutting-edge AI technology, Agora ensures precise and efficient transcription, even under challenging conditions. It is a go-to choice for businesses aiming to enhance their digital communication strategies. As the demand for accurate, real-time transcription grows, Agora remains at the forefront, providing innovative solutions that meet and exceed user expectations.