Complete Visibility: Rubrik Introduces Hybrid Cloud Workflow Integration for ServiceNow

Managing data across hybrid and cloud-native environments has become critical and complex as customers increasingly operate infrastructure that includes cloud services such as AWS, Microsoft Azure, and GCP. These new environments are complex and require new strategies to improve visibility and management across multiple platforms.

The latest Rubrik ServiceNow Workflow Integration update addresses these challenges with a unified view into cloud workloads with multiple cloud platform support. This helps IT teams effectively manage their expanding multi-cloud and on-premises workloads, all from within the ServiceNow platform.

Unified Workload Support: What's New?

With this release, the integration expands its reach to include cloud-native workloads, delivering unparalleled control and insights for:

• AWS: EC2 instances and EBS volumes

• Azure: Virtual Machines, Managed Disks, SQL databases, Azure Resource Groups, and Azure subscriptions

• GCP: Persistent disks and virtual machines.

Admins can now add cloud workloads to a SLA to ensure they are protected and compliant. The integration simplifies managing hybrid and cloud environments, ensuring data is consistently protected according to defined retention policies.

Building on a Solid Foundation

The integration continues to support a wide array of on-premises workloads, including:

• Virtual machines (vSphere, Hyper-V, and Nutanix AHV)

• Databases (SQL Server and Oracle)

• NAS systems and filesets

This robust hybrid workload support ensures consistent protection and management across legacy systems and modern cloud infrastructures.

Actionable Dashboards: A Unified View

The updated dashboards provide a comprehensive view of hybrid environments, allowing IT teams to:

• Monitor SLA compliance across all workloads

• Identify unprotected resources in real-time

• Analyze storage trends and optimize capacity
  

Cloud-Specific Insights

With interactive charts and filters, admins can quickly examine workload details and track any non-compliance or gaps in data protection, ensuring that no resource goes unprotected.

• Azure: Track unprotected virtual machines, SQL servers, managed disks, and databases.

• AWS: Analyze SLA compliance for EC2 instances and EBS volumes.

• GCP: View SLA adherence for persistent disks, virtual machines, and projects.
  

Example Use Cases for the Rubrik ServiceNow Workflow Integration

The Rubrik ServiceNow Workflow Integration application offers real-world solutions to common data management challenges. Here are some critical use cases demonstrating its capabilities across hybrid and cloud environments:

1. Unified Protection for Hybrid Workloads

   • Scenario: An IT team manages on-premises VMware VMs and Azure virtual machines. They need to enforce consistent data protection policies across all workloads.

   • Solution: Using the integration, the team can:

     • Assign SLA domains to vSphere VMs and Azure VMs from the ServiceNow Service Catalog

     • Monitor SLA compliance through the Rubrik RSC - Overview Dashboard to ensure all resources are protected according to policy

   • Outcome: Consistent protection policies and visibility across a hybrid environment
     
     

2. Ensure Cloud Workloads are Always Protected

   • Scenario: An organization is expanding its cloud infrastructure with additional GCP virtual machines and disks. The IT team needs to ensure these new cloud workloads are protected without manual intervention.

   • Solution: The admin can:

     • Add new GCP workloads to an existing SLA policy directly from the ServiceNow catalog

     • Monitor and manage the SLA compliance for all cloud resources in the integrated dashboard

   • Outcome: New cloud resources are automatically protected and compliant with minimal manual oversight.

Why It Matters

This release bridges the gap between on-premises and cloud data management, giving IT teams the tools to:

• Ensure continuous protection for cloud workloads by adding them to SLAs

• Gain visibility into SLA compliance across hybrid environments with actionable insights

• Identify non-compliance or gaps in data protection through interactive dashboards, enabling proactive management of cloud and hybrid workloads

Ready to unify your hybrid cloud management? Experience the enhanced Rubrik ServiceNow Workflow Integration today and confidently protect your data across all environments.

The Rubrik Rubrik ServiceNow Workflow Integration is available from the ServiceNow app store and is managed and supported by Rubrik.