Reshape IT Operations with AIOps

Reshape IT Operations with AIOps

Leveraging artificial intelligence to improve IT operations and efficiencies

Artificial intelligence (AI) is reshaping the modern business landscape, much like steam and steel shaped the industrial revolutions. Instead of revolutionizing manufacturing processes, AI is transforming IT operations thanks to automation and streamlined processes. Artificial intelligence for IT operations (AIOps) leverages the vast capabilities of AI to perform repeatable tasks without the need for human involvement. It becomes rooted in IT operations and alerts IT teams of important network issues to be addressed further, saving time and labor so teams can spend more time repairing and less time diagnosing. For example, user experience data can be extracted and leveraged to assist product owners in managing key websites or applications to benefit customers, leading to increased retention, satisfaction, and revenue.

AIOps Is Revolutionizing the Modern Business Landscape

With the power of AIOps, IT teams can take their observability and cybersecurity efforts to the next level. While reducing the need for human involvement, AIOps powers automation that increases the bottom line and makes teams more efficient by freeing up monitoring time to be leveraged for issue resolution. With the automation of AIOps, traditional IT methods are being left in the dust, especially as the skilled personnel pool becomes smaller and smaller.

Powerful AIOps can solve and simplify many business problems. Using an adaptive modeling approach to AIOps enables companies to:

• Automate root cause analysis, minimizing service disruption time with lower headcounts
• Prevent service disruptions thanks to continuous monitoring, analysis, and correlation of data from the network
• Continuously analyze how customers use digital services, leading to data-driven updates to improve user experience and loyalty
• Assess the efficacy of deployment architectures when extending to the edge of their network while maintaining a strong security posture
• Better meet environmental, social, and governance (ESG) goals by understanding how much power applications waste and reducing noise created and energy consumed

The Power of Data

Actionable data is the best fuel for the AIOps engine. With curated telemetry data, AIOps platforms can be properly trained and deliver actionable insights to expedite responses to IT and security issues. This reduced mean time to repair (MTTR) helps improve user experience, security, and application availability with less human interaction.

Better data allows AIOps platforms to become both reactive and proactive. This efficiency of automation is characterized by reduced costs, faster response times, and improved confidence in AI models and capabilities.

AI Is the Future

Automation powered by AI/machine learning (ML) looks to be the future of networking and network security, but it will take powerful data and close supervision to train the models to consistently provide correct outputs. An IT team is only as good as the information it receives, and AI outputs are just as reliant on quality data.

Omnis AI Sensor and Omnis AI Streamer are NETSCOUT's answer to this data quality challenge. Our Omnis AI Insights products collect, process, and send curated data feeds to your AIOps platform, elevating their capabilities and allowing your teams to solve problems faster.

Learn more about NETSCOUT's Omnis AI Insights for enterprises and service providers.