10/31/2024 | Press release | Distributed by Public on 10/31/2024 04:16
• |
Total revenues for the third quarter 2024 increased 30% to $63.7 billion
|
• |
Shareholders' net income for the third quarter 2024 was $0.7 billion, or $2.63 per share
|
• |
Adjusted income from operations1 for the third quarter 2024was $2.1 billion, or $7.51 per share
|
• |
Reaffirms 2024 outlook2 for adjusted income from operations1,2 of at least $28.40per share
|
Consolidated Financial Results (dollars in millions):
|
||||||||||||||||
Three Months Ended
|
Nine Months Ended
|
|||||||||||||||
September 30,
|
June 30,
|
September 30,
|
||||||||||||||
2024
|
2023
|
2024
|
2024
|
|||||||||||||
Total Revenues
|
$
|
63,694
|
$
|
49,048
|
$
|
60,523
|
$
|
181,472
|
||||||||
Net Realized Investment Results from Equity Method Investments3
|
(177
|
)
|
30
|
(53
|
)
|
(238
|
)
|
|||||||||
Special Item related to Impairment of dividend receivable3
|
182
|
- | - |
182
|
||||||||||||
Adjusted Revenues3
|
$
|
63,699
|
$
|
49,078
|
$
|
60,470
|
$
|
181,416
|
||||||||
Consolidated Earnings, net of taxes
|
||||||||||||||||
Shareholders' Net Income
|
$
|
739
|
$
|
1,408
|
$
|
1,548
|
$
|
2,010
|
||||||||
Net Realized Investment (Gains) Losses1
|
740
|
41
|
(20
|
)
|
2,547
|
|||||||||||
Amortization of Acquired Intangible Assets1
|
333
|
363
|
317
|
972
|
||||||||||||
Special Items1
|
300
|
199
|
64
|
367
|
||||||||||||
Adjusted Income from Operations1
|
$
|
2,112
|
$
|
2,011
|
$
|
1,909
|
$
|
5,896
|
||||||||
Shareholders' Net Income, per share
|
$
|
2.63
|
$
|
4.74
|
$
|
5.45
|
$
|
7.05
|
||||||||
Adjusted Income from Operations1, per share
|
$
|
7.51
|
$
|
6.77
|
$
|
6.72
|
$
|
20.68
|
• |
Total revenues for third quarter 2024 increased 30% from third quarter 2023, primarily driven by significant growth in Evernorth Health Services, reflecting large client wins and strong specialty volume growth.
|
• |
Adjusted income from operations1 for third quarter 2024 increased 5% from third quarter 2023, reflecting strong contributions from Evernorth Health Services, particularly within Specialty and Care Services, partially offset by lower net investment income.
|
• |
The SG&A expense ratio4 and adjusted SG&A expense ratio4 were 5.6% and 5.5%, respectively, for third quarter 2024, compared to 7.7% and 7.3%, respectively, in third quarter 2023, reflecting business mix shift, strong revenue growth, and continued operating efficiency.
|
As of the Periods Ended
|
||||||||||||||||
September 30,
|
June 30,
|
December 31,
|
||||||||||||||
2024
|
2023
|
2024
|
2023
|
|||||||||||||
Total Pharmacy Customers5
|
119,996
|
98,325
|
122,470
|
98,570
|
||||||||||||
U.S. Healthcare
|
17,406
|
17,979
|
17,404
|
18,170
|
||||||||||||
International Health
|
1,642
|
1,628
|
1,639
|
1,610
|
||||||||||||
Total Medical Customers5
|
19,048
|
19,607
|
19,043
|
19,780
|
||||||||||||
Behavioral Care
|
23,662
|
25,100
|
23,816
|
24,956
|
||||||||||||
Dental
|
18,251
|
18,593
|
18,339
|
18,543
|
||||||||||||
Medicare Part D
|
2,557
|
2,544
|
2,564
|
2,550
|
||||||||||||
Total Customer Relationships5
|
183,514
|
164,169
|
186,232
|
164,399
|
• |
Total customer relationships5 at September 30, 2024 increased 12% from December 31, 2023 to 183.5 million.
|
• |
Total pharmacy customers5 at September 30, 2024 increased 22% from December 31, 2023 to 120.0 million due to new sales and the continued expansion of relationships.
|
• |
Total medical customers5 at September 30, 2024 were 19.0 million, primarily reflecting a year-to-date decrease in Individual and Family Plans customers, driven by targeted pricing actions in certain geographies.
|
Financial Results (dollars in millions):
|
||||||||||||||||
Three Months Ended
|
Nine Months Ended
|
|||||||||||||||
September 30,
|
June 30,
|
September 30,
|
||||||||||||||
2024
|
2023
|
2024
|
2024
|
|||||||||||||
Total adjusted revenues
|
||||||||||||||||
Pharmacy Benefit Services
|
$
|
28,785
|
$
|
19,158
|
$
|
26,612
|
$
|
81,492
|
||||||||
Specialty and Care Services
|
$
|
23,812
|
$
|
19,375
|
$
|
22,871
|
$
|
66,755
|
||||||||
Net investment income3
|
$
|
40
|
$
|
63
|
$
|
65
|
$
|
164
|
||||||||
Adjusted Revenues3
|
$
|
52,637
|
$
|
38,596
|
$
|
49,548
|
$
|
148,411
|
||||||||
Adjusted Income from Operations, Pre-Tax
|
||||||||||||||||
Pharmacy Benefit Services
|
$
|
1,011
|
$
|
981
|
$
|
798
|
$
|
2,322
|
||||||||
Specialty and Care Services
|
$
|
825
|
$
|
672
|
$
|
756
|
$
|
2,369
|
||||||||
Net investment income3
|
$
|
40
|
$
|
63
|
$
|
65
|
$
|
164
|
||||||||
Adjusted Income from Operations, Pre-Tax1
|
$
|
1,876
|
$
|
1,716
|
$
|
1,619
|
$
|
4,855
|
||||||||
Adjusted Margin, Pre-Tax6
|
3.6
|
%
|
4.4
|
%
|
3.3
|
%
|
3.3
|
%
|
• |
Evernorth Health Services third quarter 2024 adjusted revenues3 and adjusted income from operations, pre-tax1, increased 36% and 9%, respectively, relative to third quarter 2023.
|
• |
For Pharmacy Benefit Services third quarter 2024 relative to third quarter 2023:
|
|
◦ |
Adjusted revenues3 increased 50%, reflecting client wins and organic growth.
|
|
◦ |
Adjusted income from operations, pre-tax1, increased 3%, reflecting continued affordability improvements, partially offset by planned investments to support new and existing client growth.
|
• |
For Specialty and Care Services third quarter 2024 relative to third quarter 2023:
|
|
◦ |
Adjusted revenues3 increased 23%, reflecting client wins and strong specialty volume growth.
|
|
◦ |
Adjusted income from operations, pre-tax1, increased 23%, reflecting organic growth in specialty businesses and clinical care services, including increased Humira biosimilar adoption, partially offset by increased investments to support business growth and the continued advancement of our digital capabilities and solutions.
|
• |
Evernorth Health Services net investment income was $40 million for third quarter 2024 compared to $63 million for third quarter 2023. Third quarter 2024 net investment income does not include an accrual for the VillageMD dividend of $33 million.
|
Financial Results (dollars in millions):
|
||||||||||||||||
Three Months Ended
|
Nine Months Ended
|
|||||||||||||||
September 30,
|
June 30,
|
September 30,
|
||||||||||||||
2024
|
2023
|
2024
|
2024
|
|||||||||||||
Adjusted Revenues3,7
|
$
|
13,163
|
$
|
12,768
|
$
|
13,143
|
$
|
39,583
|
||||||||
Adjusted Income from Operations, Pre-Tax1
|
$
|
1,174
|
$
|
1,222
|
$
|
1,204
|
$
|
3,718
|
||||||||
Adjusted Margin, Pre-Tax6
|
8.9
|
%
|
9.6
|
%
|
9.2
|
%
|
9.4
|
%
|
• |
Third quarter 2024 adjusted revenues3,7 increased 3% relative to third quarter 2023, reflecting premium rate increases to cover expected increases in underlying medical costs, partially offset by a decrease in Individual and Family Plans customers.
|
• |
Third quarter 2024 adjusted income from operations, pre-tax1, decreased 4% relative to third quarter 2023, driven by a higher MCR4 and lower net investment income, partially offset by continued operating efficiency.
|
• |
The Cigna Healthcare MCR4 was 82.8% for third quarter 2024 compared to 80.5% for third quarter 2023, reflecting business mix and one extra business day in third quarter 2024. Third quarter 2024 MCR4 also reflects effective pricing execution and affordability initiatives.
|
• |
Cigna Healthcare net medical costs payable8 was $4.93 billion at September 30, 2024, $5.04 billion at June 30, 2024,and $5.09 billion at September 30, 2023. Favorable prior year reserve development on a gross pre-tax basis was $422 million and $237 million for the nine months ended September 30, 2024 and 2023, respectively.
|
Financial Results (dollars in millions):
|
||||
Three Months Ended
|
Nine Months
Ended
|
|||
September 30,
|
June 30,
|
September 30,
|
||
2024
|
2023
|
2024
|
2024
|
|
Adjusted (Loss) from Operations, Pre-Tax1
|
$(431)
|
$(409)
|
$(451)
|
$(1,273)
|
• |
Third quarter 2024 adjusted loss from operations, pre-tax1, was $431 million compared to $409 million for third quarter 2023, primarily reflecting the impact of higher interest expense.
|
(dollars in millions, except where noted and per share amounts)
|
|
2024 Outlook
|
Projection for Full Year Ending
December 31, 2024
|
Adjusted Income from Operations, per share1,2
|
at least $28.40
|
Evernorth Adjusted Income from Operations, Pre-Tax1,2
|
at least $7,000
|
Cigna Healthcare Adjusted Income from Operations, Pre-Tax1,2
|
at least $4,775
|
Cigna Healthcare Medical Care Ratio2,4
|
81.7% to 82.5%
|
|
1. |
Adjusted income (loss) from operations is a principal financial measure of profitability used by The Cigna Group's management because it presents the underlying results of operations of the Company's businesses and facilitates analysis of trends in underlying revenue, expenses and shareholders' net income (loss). Adjusted income (loss) from operations is defined as shareholders' net income (loss) (or income (loss) before income taxes less pre-tax income (loss) attributable to noncontrolling interests for the segment metric) excluding net realized investment results, amortization of acquired intangible assets and special items. The Cigna Group's share of certain realized investment results of its joint ventures reported in the Cigna Healthcare segment using the equity method of accounting are also excluded. Special items are matters that management believes are not representative of the underlying results of operations due to their nature or size. Adjusted income (loss) from operations is measured on an after-tax basis for consolidated results and on a pre-tax basis for segment results. Consolidated adjusted income (loss) from operations is not determined in accordance with GAAP and should not be viewed as a substitute for the most directly comparable GAAP measure, shareholders' net income (loss). See Exhibit 1 for a reconciliation of consolidated adjusted income from operations to shareholders' net income (loss).
|
|
2. |
Management is not able to provide a reconciliation of adjusted income from operations to shareholders' net income (loss), on a forward-looking basis because it is unable to predict, without unreasonable effort, certain components thereof including (i) future net realized investment results and (ii) future special items. These items are inherently uncertain and depend on various factors, many of which are beyond The Cigna Group's control. As such, any associated estimate and its impact on shareholders' net income and total revenues could vary materially.
|
|
3. |
Adjusted revenues is used by The Cigna Group's management because it facilitates analysis of trends in underlying revenue. The Company defines adjusted revenues as total revenues excluding the following adjustments: special items and The Cigna Group's share of certain realized investment results of its joint ventures reported in the Cigna Healthcare segment using the equity method of accounting. Special items are matters that management believes are not representative of the underlying results of operations due to their nature or size. We exclude these items from this measure because management believes they are not indicative of past or future underlying performance of the business. For the three and nine months ended September 30, 2024, special items reflects an impairment of dividend receivable for VillageMD accrued dividends of $182.0 million. Adjusted revenues is not determined in accordance with GAAP and should not be viewed as a substitute for the most directly comparable GAAP measure, total revenues. See Exhibit 1 for a reconciliation of consolidated adjusted revenues to total revenues.
|
|
4. |
Operating ratios are defined as follows:
|
|
• |
The Cigna Healthcare medical care ratio ("MCR") represents medical costs as a percentage of premiums for all Cigna Healthcare risk products provided through guaranteed cost or experience-rated funding arrangements. Changes in percentages may be expressed in basis points ("bps").
|
|
• |
SG&A expense ratio on a GAAP basis for the third quarter2024 represents enterprise selling, general and administrative expenses of $3,590 million as a percentage of total revenue of $63.7 billion at a consolidated level. SG&A expense ratio on a GAAP basis for the third quarter2023 represents enterprise selling, general and administrative expenses of $3,788 million as a percentage of total revenue of $49.0 billion at a consolidated level.
|
|
• |
Adjusted SG&A expense ratio for the third quarter2024 represents enterprise selling, general and administrative expenses of $3,513 million excluding special items of $77 million as a percentage of adjusted revenue at a consolidated level. Adjusted SG&A expense ratio for the third quarter2023 represents enterprise selling, general and administrative expenses of $3,574 million excluding special items of $214 million as a percentage of adjusted revenue at a consolidated level.
|
|
5. |
Customer relationships are defined as follows:
|
|
• |
Total medical customers includes individuals who meet any one of the following criteria: are covered under a medical insurance policy, managed care arrangement, or service agreement issued by Cigna Healthcare; have access to Cigna Healthcare's provider network for covered services under their medical plan; or have medical claims that are administered by Cigna Healthcare.
|
|
• |
During the fourth quarter of 2023, the U.S. Commercial and U.S. Government operating segments combined to form the U.S. Healthcare operating segment. Information presented for three months endedSeptember 30, 2023 has been restated to conform to the new operating segment presentation.
|
|
6. |
Adjusted margin, pre-tax, is calculated by dividing adjusted income (loss) from operations, pre-tax by adjusted revenues for each segment.
|
|
7. |
The Cigna Group owns noncontrolling interests in certain operating joint ventures. As such, the adjusted revenues for the Cigna Healthcare segment only include the Company's share of the joint ventures' earnings reported in Fees and Other Revenues using the equity method of accounting under GAAP.
|
|
8. |
Medical costs payable within the Cigna Healthcare segment are presented net of reinsurance and other recoverables. The gross medical costs payable balance was $5.09 billion as of September 30, 2024, $5.20 billion as of June 30, 2024, and $5.32 billion as of September 30, 2023.
|
|
9. |
The measure "adjusted effective tax rate" is not determined in accordance with GAAP and should not be viewed as a substitute for the most directly comparable GAAP measure, "consolidated effective tax rate". We define adjusted effective tax rate as the consolidated income tax rate applicable to the Company's pre-tax income excluding pre-tax income (loss) attributable to noncontrolling interests, net realized investment results, amortization of acquired intangible assets, and special items. The Cigna Group's share of certain realized investment results of its joint ventures reported in the Cigna Healthcare segment using the equity method of accounting are also excluded. Management is not able to provide a reconciliation to the consolidated effective tax rate on a forward-looking basis because we are unable to predict, without unreasonable effort, certain components thereof including (i) future net realized investment results and (ii) future special items.
|
THE CIGNA GROUP
|
||||||||||||||||
COMPARATIVE SUMMARY OF FINANCIAL RESULTS (unaudited)
|
||||||||||||||||
|
||||||||||||||||
|
Three Months Ended
|
Nine Months Ended
|
Three Months
Ended
|
|||||||||||||
|
September 30,
|
September 30,
|
June 30,
|
|||||||||||||
(Dollars in millions, except per share amounts)
|
2024
|
2023
|
2024
|
2023
|
2024
|
|||||||||||
|
||||||||||||||||
REVENUES
|
||||||||||||||||
|
||||||||||||||||
Pharmacy revenues
|
$
|
48,284
|
$
|
34,531
|
$
|
135,421
|
$
|
100,639
|
$
|
45,101
|
||||||
Premiums
|
11,436
|
10,998
|
34,493
|
33,062
|
11,454
|
|||||||||||
Fees and other revenues
|
3,889
|
3,198
|
10,862
|
9,574
|
3,647
|
|||||||||||
Net investment income
|
85
|
321
|
696
|
876
|
321
|
|||||||||||
Total revenues
|
63,694
|
49,048
|
181,472
|
144,151
|
60,523
|
|||||||||||
Net realized investment results from certain equity method investments
|
(177)
|
30
|
(238)
|
22
|
(53
|
)
|
||||||||||
Special item related to impairment of dividend receivable
|
182
|
- |
182
|
-
|
- | |||||||||||
Adjusted revenues (1)
|
$
|
63,699
|
$
|
49,078
|
$
|
181,416
|
$
|
144,173
|
$
|
60,470
|
||||||
Shareholders' net income
|
$
|
739
|
$
|
1,408
|
$
|
2,010
|
$
|
4,135
|
$
|
1,548
|
||||||
Pre-tax adjusted income (loss) from operations by segment
|
||||||||||||||||
Evernorth Health Services
|
$
|
1,876
|
$
|
1,716
|
$
|
4,855
|
$
|
4,552
|
$
|
1,619
|
||||||
Cigna Healthcare
|
1,174
|
1,222
|
3,718
|
3,509
|
1,204
|
|||||||||||
Corporate and Other Operations
|
(431)
|
(409)
|
(1,273)
|
(1,202)
|
(451
|
)
|
||||||||||
Adjusted income tax expense |
(507
|
) |
(518 |
) |
(1,404 |
) |
(1,410 |
) |
(463 |
) |
||||||
Consolidated after-tax adjusted income from operations
|
$
|
2,112
|
$
|
2,011
|
$
|
5,896
|
$
|
5,449
|
$
|
1,909
|
||||||
Weighted average shares (in thousands)
|
281,396
|
297,131
|
285,042
|
297,663
|
284,052
|
|||||||||||
Common shares outstanding (in thousands)
|
279,839
|
293,764
|
279,520
|
|||||||||||||
SHAREHOLDERS' EQUITY at September 30,
|
$
|
42,095
|
$
|
45,691
|
||||||||||||
SHAREHOLDERS' EQUITY PER SHARE at September 30,
|
$
|
150.43
|
$
|
155.54
|
|
Three Months Ended
|
Nine Months Ended
|
Three Months Ended
|
|||||||||||||||||||||||||||
September 30,
|
September 30,
|
June 30,
|
||||||||||||||||||||||||||||
2024 |
2023 |
2024 |
2023 |
2024 | ||||||||||||||||||||||||||
(Dollars in millions, except per share amounts)
|
Pre-tax
|
After-tax
|
Pre-tax
|
After-tax
|
Pre-tax
|
After-tax
|
Pre-tax
|
After-tax
|
Pre-tax
|
After-tax
|
||||||||||||||||||||
SHAREHOLDERS' NET INCOME
|
||||||||||||||||||||||||||||||
Shareholders' net income
|
$
|
739
|
$
|
1,408
|
$
|
2,010
|
$
|
4,135
|
$
|
1,548
|
||||||||||||||||||||
Adjustments to reconcile adjusted income from operations
|
||||||||||||||||||||||||||||||
Net realized investment losses (gains)(2)
|
$
|
744
|
740
|
$ |
44
|
41
|
$
|
2,567
|
2,547
|
$
|
66
|
56
|
$
|
(5)
|
(20
|
)
|
||||||||||||||
Amortization of acquired intangible assets
|
436
|
333
|
454
|
363
|
1,279
|
972
|
1,368
|
1,053
|
420
|
317
|
||||||||||||||||||||
Special Items
|
||||||||||||||||||||||||||||||
Impairment of dividend receivable
|
182
|
138
|
- |
|
-
|
182
|
138
|
- | - |
-
|
- | |||||||||||||||||||
Integration and transaction-related costs
|
77
|
59
|
13
|
9
|
177
|
135
|
20
|
15
|
63
|
47
|
||||||||||||||||||||
Loss on sale of businesses
|
87
|
62
|
21
|
19
|
106
|
19
|
21
|
19
|
- | - | ||||||||||||||||||||
Deferred tax expenses, net
|
-
|
41
|
- |
-
|
-
|
75
|
- | - | - |
17
|
||||||||||||||||||||
Charges associated with litigation matters
|
- | - |
201
|
171
|
- | - |
201
|
171
|
- | - | ||||||||||||||||||||
Adjusted income from operations (3)
|
$
|
2,112
|
$
|
2,011
|
$
|
5,896
|
$
|
5,449
|
$
|
1,909
|
||||||||||||||||||||
|
||||||||||||||||||||||||||||||
DILUTED EARNINGS PER SHARE
|
||||||||||||||||||||||||||||||
Shareholders' net income
|
$
|
2.63
|
$
|
4.74
|
$
|
7.05
|
$
|
13.89
|
$
|
5.45
|
||||||||||||||||||||
Adjustments to reconcile to adjusted income from operations
|
||||||||||||||||||||||||||||||
Net realized investment losses (gains)(2)
|
$
|
2.64
|
2.63
|
$ |
0.15
|
0.14
|
$
|
9.00
|
8.93
|
$
|
0.22
|
0.19
|
$
|
(0.02)
|
(0.07
|
)
|
||||||||||||||
Amortization of acquired intangible assets
|
1.55
|
1.18
|
1.53
|
1.22
|
4.49
|
3.41
|
4.60
|
3.54
|
1.48
|
1.11
|
||||||||||||||||||||
Special Items
|
||||||||||||||||||||||||||||||
Impairment of dividend receivable
|
0.65
|
0.49
|
- | - |
0.64
|
0.48
|
- | - | - | - | ||||||||||||||||||||
Integration and transaction-related costs
|
0.27
|
0.21
|
0.04
|
0.03
|
0.62
|
0.48
|
0.07
|
0.05
|
0.22
|
0.17
|
||||||||||||||||||||
Loss on sale of businesses
|
0.31
|
0.22
|
0.07
|
0.06
|
0.37
|
0.07
|
0.07
|
0.06
|
- | - | ||||||||||||||||||||
Deferred tax expenses, net
|
- |
0.15
|
- | - | - |
0.26
|
- | - | - |
0.06
|
||||||||||||||||||||
Charges associated with litigation matters
|
- | - |
0.68
|
0.58
|
- | - |
0.67
|
0.58
|
-
|
- | ||||||||||||||||||||
Adjusted income from operations
|
$
|
7.51
|
$
|
6.77
|
$
|
20.68
|
$
|
18.31
|
$
|
6.72
|
(1)
|
Adjusted revenues is defined as total revenues excluding the following adjustments: special items and The Cigna Group's share of certain realized investment results of its joint ventures reported in the Cigna Healthcare segment using the equity method of accounting. These items are excluded because they are not indicative of past or future underlying performance of our businesses.
|
(2)
|
Includes Net realized investment losses/gains as presented in our Consolidated Statements of Income, as well as the Company's share of certain realized investment results of its joint ventures reported in the Cigna Healthcare segment using the equity method of accounting, which are presented within Fees and other revenues in our Consolidated Statements of Income.
|
(3)
|
Adjusted income (loss) from operations is defined as shareholders' net income (loss) (or income (loss) before income taxes less pre-tax income (loss) attributable to noncontrolling interests for the segment metric) excluding the following adjustments: net realized investment results, amortization of acquired intangible assets and special items. The Cigna Group's share of certain realized investment results of its joint ventures reported in the Cigna Healthcare segment using the equity method of accounting are also excluded.
|