09/02/2024 | News release | Distributed by Public on 09/02/2024 05:19
Published: September 02, 2024
When I was tasked with finding new ways to engage the audience at a B2B SaaS company, I thought of building a membership community. So, I used a free membership website builder to whip up a website in no time and kick-start this community.
In just a few months, our customer engagement rate soared with exclusive access to content, special discounts, and other perks.
That's why I believe memberships are a low-effort, high-impact marketing channel to enhance the customer experience. A dedicated membership website builder and a content management system are all you need to get started.
Table of Contents
A membership website offers gated content and exclusive benefits to its members. These benefits can include special reports, newsletters, webinars, online courses, special invitations to conferences and events, free shipping, and more.
Many businesses, nonprofits, clubs, and associations have membership websites to build an engaged and loyal audience.
Membership websites are often confused with subscription websites, but they offer different experiences. Let's take a closer look at the key differences.
Membership and subscription websites are similar but not exactly the same.
A membership website allows customers to join a group, while a subscription site lets customers pay to use a product or service for a set period of time. I define a subscription website by its monthly or yearly financial contract, while a membership site may or may not require a paid subscription.
For example, you subscribe to Netflix by paying a monthly fee in exchange for unlimited access to the TV and movies on their site. It's a fixed subscription fee, and you can cancel it anytime.
On the other hand, you can become a member - or a "Beauty Insider" - at Sephora. As a member, you get access to beauty classes, exclusive trial-size products and sets, and special promotions. You simply provide your contact information and use your unique login credentials to access your perks.
To put up a gate for members or subscribers on your site, you can use a dedicated membership website builder or a multi-purpose CMS with the required features and extensions.
Many of these platforms can also automate or simplify other tasks, like registering new subscribers or members, processing recurring payments, updating member profiles in one place, and delivering newsletters and other communications.
To learn more about subscription websites, check out our post on subscription business models.
Now, let's learn how to create a membership website and reap the benefits.
You have two main options for building your membership site - with basic website design platforms like WordPress or using a free membership website builder and CMS like Content Hub.
The benefit of building a site on an out-of-the-box platform is that the members' area is usually integrated into your setup. With Content Hub, for example, you can easily gate content for members without needing to install an external plugin.
Once you have a website, you can offer memberships in five steps.
Let's break down each of these steps.
Before even installing a platform or plugin, you have to create a membership model. To create your membership model, I first recommend answering these three crucial questions.
First, brainstorm offerings for members. Evaluate your products, services, and messaging to decide on the value that you'll bring to your customers. In this stage, it's helpful to examine your buyer personas and brainstorm what they'd enjoy having exclusive access to.
For example, a gym can offer access to its facilities, an educator offers access to courses, and a SaaS brand can offer access to a premium community of industry leaders.
Next, decide on your levels of membership, if any. Depending on the level they join, members can get additional access to more content and more deals. Costco, for example, offers two levels - Gold Star and Gold Star Executive.
Alternatively, it might be worth starting with one uniform level that everyone can join. Amazon, Ulta, and Barnes & Noble have only one membership offering, making it simple to join.
Last, decide on pricing, if any. Sometimes, it's worth making membership free, as it can help you create a long list of marketing-qualified leads.
If you decide to charge, it'd be worth looking at your competitors' pricing. Decide the frequency - annual, biannual, and monthly are great options.
Once you've answered these three important questions, you can use these insights to choose your ideal membership model. Here are some of the popular options to consider:
Once you've chosen your membership model, you can focus your attention on creating value for your members.
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The next step is to create the gated content, pages, courses, events, and other assets you plan to offer to your members.
My formula for success is creating value-packed content before ever publishing your new membership site. This will help you delight your customers and keep them coming back for more.
Remember that perks-based membership models might not require the creation of gated content. However, creating exclusive resources may be just what entices users to join. Member-only emails are a great option. In these emails, you can hand out discount codes that only your members or subscribers have access to.
This step would also include creating a pricing page and a sign-up form. However, don't publish any membership pages just yet. Before you do that, you have to choose a CMS or install a membership plugin. Let's help you choose the right option.
If you're on WordPress, you can compare membership plugins and choose the one that best meets your needs.
If you're on another platform, integrate a membership offering by toggling the platform's already-integrated settings or choosing a third-party provider. For example, when using Squarespace, you can seamlessly integrate options such as MemberSpace and Membership Works with your website.
Regardless of the option you choose, a great membership plugin or platform will have the following features:
Here's my list of some nice-to-have (but not mandatory) features:
Knowing what you should look for should make it a little bit easier to make a choice.
Remember the gated pages and posts that you created earlier? It's time to publish those and mark them as members-only. For some platforms, you can do this with one click.
For others, you might have to navigate to the page you want to protect and select "members-only" from a drop-down menu.
In this step, you can also publish the pricing page. This should be public, as it will help users make a purchasing decision. If your membership platform doesn't come with a pricing page option, or you don't want to build a pricing table from scratch, consider installing a pricing table plugin.
You can create a community forum that's accessible only to members.
Once all the legwork is complete, you have to spread the word about your membership.
I recommend you announce the all-new new membership to your social media followers, email contacts, and blog subscribers.
Before launching your membership, you can plan a multi-channel campaign to create some buzz and build excitement. Make the big reveal on the launch day to get as many people as possible.
To boost conversion rates and maximize participation, consider offering a limited-time reduced membership price. You can also follow Amazon's example and offer reduced pricing for students. Another thing to consider is offering discounted fees to seniors and veterans.
I've shortlisted the best free membership website builder platforms for creating a membership site.
You'll find CMS platforms with out-of-the-box features for creating member-only content. There's also a list of extensions for creating membership-based content compatible with different CMS platforms and website builders. And there are dedicated membership website builders.
I'll cover all these solution types so you can pick the one that best meets your needs and goals.
Pricing: Plans start at $450 per month for business and $15 a month for individual users.
Content Hub is a proprietary content management system that's fully integrated with HubSpot's marketing, sales, and service tools and CRM. With Content Hub, I can leverage HubSpot lists to allow only specific groups to access a section of my site.
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Whether I'm giving product updates to a current customer, pricing offers to prospects, or building web pages in different languages to a global audience, I can create all types of membership-based content with HubSpot.
What I love: I can provide every visitor with a unique experience on your site - without installing a plugin or any additional software.
Pricing: Plans sarts at $149 per month.
Uscreen is an all-in-one membership platform built for video creators. With Uscreen, I can create paid memberships that include a Netflix-like on-demand video library, live streaming features, and built-in community space, all in my own branded site and OTT apps.
What I love: In addition to maintaining full ownership of my audience and their data, I can use Uscreen's marketing, sales, and analytics tools to help grow, retain, and upsell members.
Pricing: Plans start at $179.50 per year.
MemberPress is a premium WordPress plugin that makes it easy to create and manage membership subscriptions and sell digital download products. With MemberPress, I can grant (or revoke) access to posts, pages, videos, categories, tags, feeds, communities, and digital files to members based on their membership status.
What I love: In addition to advanced user flow options, content dripping, and other out-of-the-box features, this plugin also supports integrations with Stripe, PayPal, Authorize.net, and marketing tools like MailChimp.
Pricing: Plans start at $17 per month.
Wix is a free membership website builder that offers several premium plans. On any of these plans, I can create a member's area where visitors can register and access exclusive content. If I upgrade to one of the premium plans, I can also sell paid subscriptions without installing any third-party integrations.
Note: Wix is limited in functionality, however. You can't personalize a registration email or create a multilingual membership site, for example. You'll also have to download several Wix business and social solutions, like Wix Chat, to improve your members' experience.
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Pricing: Plans start at $55 per month.
Kajabi is a versatile membership website builder with a large selection of ready-made templates. What makes it one of the best website builders is its built-in toolkit for managing the many moving parts of a membership platform.
I also get detailed automated reports to monitor my community's progress and health with metrics like churn rate, monthly recurring revenue, and more.
What I love: The best part? Kajabi offers a one-stop platform for building a membership business. In addition to creating a website, I can run email campaigns, build conversion funnels, track analytics, and much more.
Pricing: Plans start at $39 per month.
Teachable is one of the best membership website builders designed for educators and course creators. I can build several tiers for a membership with different levels of access. It's easy to create exclusivity for paid members by sharing member-only content, offers, and incentives.
What I love: The platform also allows me to create a free trial experience for my membership community. I can launch courses, digital assets, and more through Teachable within my membership site.
Pricing: Plans start at $36 per month.
Thinkific's drag-and-drop membership site builder is convenient for users of all skill levels. Besides designing a website, I can also create a mobile app for my members and enroll unlimited members in my community.
Managing my membership site is easy with detailed analytics reporting. I can get a pulse of your audience and make necessary adjustments to maximize your recurring revenue.
What I love: Thinkific is a great option for educators since you can host live sessions and access advanced options to build online courses.
Pricing: Plans start at $69 per year.
SureMembers is a premium WordPress plugin that will make protecting website content as simple as choosing a name for my membership and selecting which articles, pages, or categories I want to protect.
I can easily schedule the content drip and add downloads to these memberships.
Note: SureMembers manages the members and content protection, but to sell your memberships, you will need to use SureCart or WooCommerce.
Pricing: Plans start at $29 per month.
MemberSpace is a third-party tool for creating membership-protected content on Squarespace, Webnode, WordPress, and other sites.
With MemberSpace, I can gate any of your pages and then decide what members have to do to ungate it. It can be as simple as signing up for a newsletter or paying a subscription fee.
Pricing: Plans start at $60 per month.
Wild Apricot is a free membership website builder with paid plans designed especially for membership sites. Using Wild Apricot, I can create multiple membership levels with benefits that scale up at each price point.
In addition to member management, Wild Apricot offers features to help me manage my events, email marketing, and online payments.
What I love: Since Wild Apricot comes with website-building tools, you can build your site from scratch or use an existing WordPress site.
Pricing: You must request a custom quote from YourMembership.
YourMembership is a membership website builder that offers everything you need to create and run a site. In addition to being able to manage members and events in one dashboard, I can view analytics about my site's growth, set up automated workflows, and publish blogs, polls, and surveys.
Building a site on this software can get pricey, however. While there's no pricing information available on YourMembership's site, its competitor, Wild Apricot, estimates that YourMembership charges $2500 in set-up fees and $6000 in total in the first year.
Pricing: Plans start at $149 per month.
Morweb is a CMS designed specifically for nonprofits and associations. Offering a drag-and-drop editor, responsive themes, and highly customizable modules, I can create and customize a basic membership site without coding.
I can also accept donations online, password-protect pages, and create events on my Morweb site.
What I love: Since Morweb is a software company and design agency combined, you can even hire them to help design your site.
Pricing: Plans start at $10 per month.
With Weebly, I can set up an out-of-the-box membership site. It's easy to add a simple signup form to my homepage, offer one-click login to members, and create membership tiers. This free membership website builder lets me add buttons or links to your login/register window in any of my pages, email newsletters, and social media posts to get more sign-ups.
While Weebly does offer a limited free plan and multiple premium plans, membership features are only available in the Professional and Performance tiers.
Pricing: Plans start at $47 per month.
SubHub is a simple solution for building and running a membership site. I can create multiple membership levels, accept credit card payments, set up recurring subscriptions, offer promo codes, and drip content on my Subhub site.
Create and customize your own business website with an easy drag-and-drop website builder.
When designing my site, I can start with one of SubHub's templates or hire SubHub's customer success team to create a custom design. Below are some sites built using SubHub's Speedy Set Up service.
Pricing: Plans start at $35 per month.
MembershipWorks is a membership software that's compatible with WordPress, Squarespace, Weebly, and HTML static sites. I can either download it as an extension on my site or sign up for the hosted version.
With MembershipWorks, members can sign up, renew, and update their profiles on my website. I can use labels and folders to organize them into groups and send an email at any time to all or a specific group of them.
What I love: What sets MembershipWorks apart from other dedicated membership solutions is its timeline feature. I can see a member's whole history - from notes to payment history to donations to the events they've attended - all in one place.
Timeline is integrated with MembershipWorks's billing and event systems, so payments, membership renewals, and event registration are automatically recorded.
Pricing: Plans start at $149 per year.
Mighty Networks is purpose-built for businesses who want to build membership sites, whether you're aiming for a small website or a large-scale community.
Like a few other website builders, Might Networks lets me sell courses alongside managing a membership site with unlimited members.
As I scale, I can access advanced features like creating a branded mobile app. The platform also offers extensive customization options to enhance the user experience-with features like welcome checklists, icebreakers, navigation panels, and more.
Pricing: Plans start at $149 per month.
Memberful is membership software designed to help you create a community while driving revenue. I can view your member activity, offer free trials, create coupons, and more.
I can easily integrate Memberful on a WordPress site using the Memberful WordPress plugin. I can also use Memberful with other website builders, but because they don't support single sign-on, it's not possible to create members-only web pages.
That means I'll be able to sell memberships on my site, but I'll have to share members-only content through one of Memberful's email newsletters or discussion forum integrations.
There is a free plan available, but it has a 10% transaction fee. On the premium plans, the fee drops to 4.9%.
Pricing: You must request a custom quote for your specific requirements.
Bold Memberships is an app to add and sell memberships on your Shopify store. You can show or hide any content, products, page, prices, add-to-cart buttons, menu items, and more with this app.
With Bold Memberships, I can create an unlimited number of membership tiers, charge recurring fees, and view analytics right in my dashboard.
Pricing: Whop doesn't charge a monthly fee or have any costs to get started. Once you start making sales, you pay 3% + processing fees.
Whop is a free membership website builder with community monetization options. It offers a wide range of native features, including chat, forums, video calls, events, courses, and more.
Sellers on Whop have access to detailed analytics and membership management features to allow me to monitor growth, churn, and other key metrics to maintain the health of my business.
For enterprise sites or if I'm bringing across a large number of users from another platform, I can request a custom quote and get onboarding support.
Suffolk Building Society is designed to help members either save their money by setting up a savings account or buy a home by setting up a mortgage.
This community of "savers and borrowers" has access to many resources. I particularly like the member's lounge. It includes information about managing an account with Suffolk, their sponsor partners, and ways to get involved with the community.
There's also a blog that posts the latest news and updates across the society. Here, I found exclusive content and events, including a newsletter and Annual General Meeting.
Suffolk Building Society offers a mix of public and members-only content. They dedicate a part of the website as a "member's lounge" to give crucial information about the membership.
I also like that there are multiple ways for visitors to get in touch with their team, including a Contact navigation link and CTA button, social media links, and a telephone number.
Strathmore is a venue focused on building community and experiences. It relies on memberships as well as donations to provide lecture series, exhibits, shows, resources, and more to its visitors (often free of charge).
In addition to providing multiple members pages explaining the different tiers of memberships, the impact members have, and other ways to give, it has a custom membership portal where members get access to exclusive presales, great seats, insider information, savings, and more.
Strathmore offers eight membership levels with different pricing and perks. This is great for targeting a broad range of people.
I also liked the custom membership portal for members to access exclusive presales and more. Their "Impact" page lays out what their members' philanthropic support made possible. This builds a feeling of belonging and positivity.
Sydney FC is where visitors can go to find Sydney FC membership packages, hospitality options, and info about the Sydney Football Stadium.
Members and fans alike can find the perfect seats based on preferences, like how close they want to be to the field, their ideal position in terms of the halfway line, goals, and Sun, and who will be part of their group.
Members get first access to tickets and exclusive parts of the stadium, like the inner sanctum, terrace bar, and the cove.
I found Sydney FC's eight membership packages ideal for adults, juniors, and families. The price points cater to different groups of fans, offering something for everyone.
The membership site also offers a personalized form to help visitors find the "perfect" location and membership package. Plus, I was happy to see the FAQ sections tailored to corporate and other membership packages for sharing relevant information.
The Nifty Portal functions as a premium membership pass into The Nifty Community, a group of aspiring and successful NFT collectors and creators.
Members get early access to minting, with private investors going first and the public going last. They also get exclusive access to the members-only area of Nifty's Discord and software, which provides NFT market monitoring, portfolio monitoring, and other (secret) features.
At The Nifty Portal, members get access to minting earlier than the public, a members-only area of Nifty's Discord and other software. Membership also offers other ways for members and non-members to stay informed, such as Discord and YouTube.
I particularly liked the glitch effects and the overall design that make the site feel like a video game.
The Vines is a global winemaking membership program. Members choose a winemaking region to learn the craft from some of the greatest winemakers in the world and create their own unique vintages. They also get access to virtual events with chefs, multi-day Blending escapes, and trips to Europe and other parts of the world.
The site includes creative descriptions of past events to motivate potential members to join the community. I also liked a glimpse of member profiles so visitors can get to know the community and get some inspiration before filling out the questionnaire.
The video backgrounds on the homepage are equally engaging and showcase what life's like within the community.
Head Wines is the ecommerce site of a boutique Australian winemaker. I can purchase wine by the bottle or set up a subscription.
I can also become a Limestone member of The Stone Cellar wine club simply by signing up for an account and making a purchase. This club is designed to reward its most valued customers for their continuous loyalty with product discounts, access to limited releases, special wines, pre-releases, invitations to member-only experiences, and other exclusive offers.
I liked that Head Wines members get access to a login area where discounts, complimentary shipping, and other benefits are automatically applied. The Limestone membership has no minimum spending requirement - a big plus point.
Besides, the brand offers two "premium" membership levels with minimum spend requirements and additional perks.
The Daily Stoic is a website that provides valuable insights and teachings from the philosophy of Stoicism on a daily basis. The Daily Stoic members get access to exclusive daily email meditations, a hardcover book of Stoic wisdom, a private community platform, and members-only discounts.
I was impressed by the members-only swag as an incentive to sign up. You'll also find public access to the blog and social media sites to learn more about the website. Plus, membership gives private access to the Facebook group and community.
Goodreads is a popular online platform that serves as a haven for book lovers and avid readers. It offers a wealth of resources, including book recommendations, reviews, and the ability to track and organize your reading progress.
With a vast community of members, Goodreads provides a space for readers to connect, share their literary experiences, and discover new books and authors.
I liked the simple and convenient sign-up process directly from the homepage. What's great is that the free membership gives full access to features. Plus, members can communicate with each other and discuss books-fostering a like-minded community of avid readers.
FoodBloggerPro is a platform dedicated to helping food bloggers take their craft to the next level. With a membership to FoodBloggerPro, aspiring and experienced food bloggers gain access to exclusive content and resources that can enhance their skills and grow their online presence.
The platform offers a mix of public and members-only content, providing valuable insights and tips on topics such as recipe development, food photography, monetization strategies, and social media marketing.
FoodBloggerPro offers a member's lounge where members can connect with each other - a great way to initiate conversation between members. I was also impressed by their massive repository of 80+ blogging courses with in-depth insights and actionable tips.
Besides, you'll learn tried-and-test tips and techniques for growing your food blog.
GuitarZero2Hero is a membership program that aims to transform beginners into skilled guitarists. With its comprehensive lessons and resources, GuitarZero2Hero provides aspiring musicians with the tools they need to progress from zero to hero.
The premium membership of this website grants access to exclusive content designed to help aspiring guitarists grow.
This site also offers a member's forum where members can converse and connect with each other, ask questions, and more. Another great benefit of this community is the free access to hundreds of song lessons. Plus, the paid access gives you exclusive lessons beyond the free tier.
My experience of launching a membership site has shown how effective these sites can be in attracting new users, retaining existing customers, and driving business growth.
The best part? It's easy to get started with a free membership website builder.
You can choose from our curated list of 19 membership website builders and seek inspiration from some of these awesome examples. The first step is to document the critical details about your membership site and choose the right model. So, bookmark this guide and get started!
Editor's note: This post was originally published in April 2024 and has been updated for comprehensiveness.
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