Celebrating 15 Years of Innovation: The Journey of Alkami Technology

Alkami serves America’s regional and community financial institutions by being a best-in-class digital banking solutions partner

As we celebrate Alkami Technology’s 15th anniversary, we reflect back on a journey marked by remarkable growth and innovation milestones. From its inception in 2009 by founder (and current Chief Strategy Officer) Stephen Bohanonand partners, Alkami has grown into a leading forcein digital banking solutions, committed to providing outstanding user experiences powered by data. America’s regional and community banks and credit unions have come to rely on Alkami’s industry leading TechFinmindset to compete with the megabanks and neobanks, and win.

Here’s a look back at the key achievements that have defined our path to success:

• 2009: The Beginning

• • • Alkami Technology was founded in 2009, embarking on a mission to revolutionize digital banking solutions. From the outset, our vision was clear: to build a cutting-edge digital banking platform that would empower financial institutions and their users.

• 2019:

• • • A decade later, Alkami reached a significant milestone, boasting 10 million live users. This achievement underscored our commitment to delivering exceptional digital banking experiences and solidified our reputation as a trusted partner for financial institutions.

• 2020:

  • • In 2020,Alkami acquired ACH Alert, a strategic move to enhance our commercial banking solution’s security features. This acquisition allowed us to offer positive pay& ACH reporting solutions, providing our customers with additional revenue opportunities and safeguards against financial threats.

• 2021:

  • • The year 2021 was pivotal for Alkami and our customers, marked by several major accomplishments:
      • IPO: Alkami went public, opening a new chapter in our growth story and expanding our capabilities to innovate and serve our customers better.
      • Acquiring MK Decision allowed Alkami to enhance our platform with digital account opening solutions that accelerate account holder acquisition and streamline processes for financial institutions.

• 2022:

• • In 2022, Alkami continued to expand its data and marketing capabilities by acquiring Segmint. This acquisition brought an industry-leading insights and artificial intelligence platform into our fold, enabling financial institutions to leverage transaction data to segment users and deliver personalized messages and engagements through a multi-channel approach.
  • In 2022 we expanded our annual client conference into an industry-scale event called “Alkami Co:lab”

• 2023:

• • • Alkami launches the FIsionaries Podcast:Hosted by Jim Marous, FIsionariesTMbrings digital banking excellence to light by inviting leaders from America’s banks and credit unions to share their insights with industry peers.
    • Alkami Introduces the TechFin Concept, Delivering Revenue-Driving Sales and Service Platformspearheaded by Chief Technology Officer, Deep Varma.
    • Alkami hosts first internal Hackathonwhere over 200 Alkamists gathered onsite at the Alkami headquarters in Plano, TX and spent 24 hours building innovative and practical projects to improve the digital banking experience for our customers and end users.

• 2024:

• • • Alkami has been certified by J.D. Power for providing “An Outstanding Mobile Banking Platform Experience for clients.”This third-party recognitionfurther underscores our unwavering dedication and unique ability to deliver excellence in digital banking solutions and exceptional user experiences.

• • • Alkami Launches SDK Wizardfurthering our TechFin initiative and making it easier for developers within banks and credit unions to build and innovate services that support the needs of their account holders, within the Alkami Digital Banking Platform.

• • • Alkami Releases First-to-Market Digital Sales & Service Maturity Model Research and Report to Measure Digital Maturityand creates an industry-first assessmentfor banks and credit unions to benchmark themselves and identify their best path forward.

• • • Alkami hosted the first external TechFin Hackathonat Alkami Co:lab 2024 where our customers, partners and system integrators used the Alkami Software Development Kit (SDK) to build innovative functionality within Alkami’s digital banking solutions. Thirty participants formed seven teams focused on a variety of projects that solved real-world technology challenges, and incorporated greater visibility, control, and convenience to the end user experience.
    • Alkami surpasses 18.5 million live users!

Reflecting on 15 Years of Digital Banking Excellence

Alkami has lived and breathed digital banking since our inception 15 years ago, and now has strategically evolved to remain at the forefront of technology innovation and dynamic market demands. Today, we proudly support our financial institution in serving their more than 18 million active users by providing the primary digital banking sales and service platformfor financial institutions.

Beyond our focus on building digital banking solutions for RCFIs to rival megabanks and neobanks, Alkami and our team members (known affectionately as Alkamists), have been busy supporting their local communities. Learn more about Alkami Cares Together (ACT) and the amazing national and community giveback work our Alkamists have achieved by visiting us on Instagram.

Alkami: Striving to be the best partner to our customers

Throughout our journey, the Alkami team has consistently prioritized technological advancements to enhance our platform for our customers and their end users. Our 5 key TechFin pillars of technology excellence were selected to reflect that commitment – Reliability, Quality, Efficiency, Performance and Scalability:

• Cloud-Based Architecture: In 2018, we migrated our customers to a cloud-based architecture in AWS, providing uptime, redundancy, and scalability advantages without impacting our customers.
• Innovation Through Customer Feedback:At Alkami Co:lab 2023, we introduced a Client Journey Wall to gather direct feedback from our customers. This is just one of the many avenues that we use to solicit real client feedback to incorporate rapidly into our strategic plans. Alkami continues to raise the bar of innovation within our digital banking platform in order to drive success for our customers.
• Innovation Through Industry-Leading Partnerships:Through our collaborative partnership with AWS Application Modernization Lab(AML), we have initiated several modernization projects that allow us to transition to modern technologies that will improve the quality, performance and scalability of the Alkami platform.
• Innovation Through Collaborative Involvement:In addition to executing on our strategic roadmap, an important part of Alkami’s engineering culture is to create the dedicated time and space for creative problem solving and innovation. Learn moreabout the 2024 TechFin Hackathon which took place at Alkami Co:lab.

We understand that financial institutions need a partner who will help them grow and anticipate market demands. Alkami has a proven track record of migrating customers to the latest technological innovations without disrupting their business, embodying the rapid pace of technological change.

Looking Ahead

Alkami has always understood that as a software as a service (SaaS) leader, we must have the ability to transform and change, all while scaling and maintaining quality. Over the last 15 years, Alkami has navigated through multiple tech advancements, while remaining live, scalable and maintaining a trajectory of innovation through continuous investments into research and development. Our track record in quality at scale is one of our most coveted achievements; maintaining focus on innovation, scalability and reliability. 

We have consistently modernized our technology and practices across our architecture and tech stack, production deployment and release management to be a better partner for our customers. Our customers have always been and will continue to be our best partners – they are our north star – their success IS our success.

As Alkami celebrates this significant milestone, we remain committed to our mission of revolutionizing digital banking solutions. We look forward to the next 15 years with optimism, ready to embrace new challenges and opportunities as we continue to lead the way in digital banking excellence.