Kenya Airways Ltd.

28/06/2024 | Press release | Archived content

From Take off to Touch down: How Asante Rewards is Transforming Air Travel in Africa

Recently, Kenya Airways celebrated a significant milestone - welcoming its 100,000th Asante Rewards member. This achievement is more than just a number; it's a testament to how Asante Rewards is reshaping the air travel experience across Africa.

Take Sarah, our 100,000th member, whose journey from check-in to arrival became an unexpected celebration. Upgraded to business class with her family, Sarah experienced first-hand the tangible benefits of Asante Rewards. But the surprises didn't end there. In a thrilling twist that showcases the program's commitment to recognizing loyalty, Sarah was elevated from Ruby to Gold tier status - a leap that unlocks a treasure trove of exclusive perks and privileges.

"The experience was really great," Sarah beamed, her eyes sparkling with the golden glow of her new status. "The crew was amazing! I would give it a high rating. Hats off to the crew, hats off to the pilot, very smooth flight, very little turbulence, the food was fantastic."

Upon landing in Nairobi, Sarah received an exclusive welcome that left her speechless. "The welcome upon landing was beyond what I ever imagined was possible!" she exclaimed. This warm reception, complete with flowers and gifts, exemplifies the spirit of Asante Rewards - where every member is valued, appreciated, and given the opportunity to ascend to new heights of travel luxury.

Asante, meaning "thank you" in Swahili, is at the heart of this program. It's Kenya Airways' way of expressing gratitude to loyal customers who have made it the Pride of Africa for 46 years. But it's more than just a thank you - it's a promise to make every journey more rewarding.

From the moment you join Asante Rewards, the benefits begin. New members start with 1,000 bonus points, opening the door to a world of possibilities. As you fly, you earn points on all qualifying fares and products, with earnings reflecting in your account within 24 hours after a flight. These points can be redeemed for a variety of rewards, from flight tickets and seat upgrades to extra baggage allowance and priority services.

The program offers four tiers - Silver, Ruby, Gold, and Platinum - each with its own set of unique benefits and privileges. As you ascend through these tiers, like Sarah's jump from Ruby to Gold, your travel experience becomes increasingly luxurious and hassle-free. It's not just about accumulating points; it's about elevating your entire journey with Kenya Airways.

But Asante Rewards is more than just points and perks. It's a program designed with the African market in mind, born from years of research and customer feedback. It's about understanding the unique needs and desires of African travelers and creating a loyalty program that truly resonates.

As we celebrate this milestone, we invite you to join the Asante Rewards family. Whether you're a frequent flyer or an occasional traveler, there's a place for you in this program. By joining, you're not just signing up for a loyalty program - you're becoming part of a community that celebrates African hospitality and the joy of travel.

So, the next time you fly with Kenya Airways, remember that your journey doesn't just begin at take-off and end at touch-down. With Asante Rewards, every aspect of your travel becomes an opportunity for reward and appreciation. From priority check-in to lounge access, from bonus points to surprise upgrades and tier advancements, Asante Rewards is transforming air travel in Africa, one flight at a time.

Join us today and experience the difference. Because with Asante Rewards, every flight is a thank you, every journey a celebration, and every member has the potential to reach new tiers of travel excellence. Welcome aboard - your rewarding adventure awaits!