City of Seattle, WA

07/15/2024 | Press release | Distributed by Public on 07/15/2024 11:07

Seattle City (spot)Light: James Wicker, Senior Electric Service Representative

The Basics

Division: Customer Engineering

How long have you been at City Light? Since June 2017

Tell us about your role: I provide on-site technical advice and help commercial customers, making sure their electrical service installations are set up properly and efficiently. I explain and apply regulations for these installations and guide customers on service size, equipment arrangement, connection points, and service routes. I also advise on energy conservation and available resources. I initiate service installation orders, inspect installations to ensure they meet all codes and requirements, and resolve any electrical service issues by coordinating with other staff when necessary.

Background

Hometown: Federal Way, Wash.

Alma mater: Washington State University

Discipline/Trade of study: Economics/Political Science

Tell us about your family/pets: I was born and raised in western Washington and am the oldest of six kids by 13 years.

Just for fun

What do you like most about your role? The freedom to think "outside the box" when interacting and helping customers.

What is your favorite movie genre and/or all-time favorite movie? Comedy and action. I love movies, so it's impossible for me to choose a favorite.

What's the most exciting thing you've done recently? Vacation in Cancun, Mexico.

What's a place you've always wanted to visit, but haven't had the chance to yet? Europe and the Mediterranean.

What's your favorite way to spend a rainy day? Hanging out with friends or completing projects around the house.