08/20/2024 | News release | Distributed by Public on 08/20/2024 10:14
Operations and engineering teams are the behind-the-scenes champions of any broadband service provider (BSP). They make the magic happen by keeping the network running, resolving issues, and improving service delivery.
These teams use tools to not only collect network data but also to enable them to act on that data. But understanding the data, connecting the dots, and acting requires a lot of manual processes and human capacity. This is often the greatest pain point for operations teams. The Calix Broadband Platform solves this by using automated intelligence and delivering network and service assurance capabilities across all systems, services, and subscribers-relieving the complexity of operations and helping BSPs assure the broadband experience.
How To Deliver Broadband Assurance
BSPs are empowered with actionable insights leveraging an integrated set of capabilities on the platform to assure the broadband experience. In other words: here is what the data is telling you, here are the actions you should take, and here is the most effective and efficient way to implement those actions.
At Calix, our vision for a broadband assurance framework is built around three key areas:
Leveraging the Power of the Platform
Implementing an end-to-end broadband assurance strategy requires a platform-based approach to network management and service delivery, such as the Calix Broadband Platform. Everything is pre-integrated with a comprehensive data set combining telemetry, data, and insights with analytics and making them actionable through workflows and automation.
This brings tremendous value to BSPs and relieves the pressure on operations and engineering teams. It reduces instances of human error and allows personnel to spend their time on higher-value work.
The power of the platform doesn't stop there. By shortening the mean time to resolution (MTTR), predicting failures before they happen, and gaining instant insights into the subscriber experience, operations teams can become forward-facing growth champions for your business.
Let's continue the conversation! Get in touch-email me at [email protected] or connect with me on LinkedIn.