Campus welcomes new mental health teletherapy partner

11/19/2024

SUNY Cortland has added a new teletherapy service for students seeking immediate mental health support.

TeleHelp 24/7 is an online resource available for Cortland students, providing a range of free mental health services that include crisis support, individual sessions and group counseling. The university's Counseling Center, part of Conley Counseling and Wellness Services, continues to welcome students for in-person clinical services, with TeleHelp 24/7 offering immediate access to teletherapy scheduling.

Students can access services by visiting the new provider's website and completing the registration form.

TeleHelp 24/7 provides mental health services such as secure video conferencing appointments and text message therapy sessions. In addition, it offers access to a range of mental health providers that are culturally competent and experienced in meeting the needs of college students.

An array of resources are available through the Counseling Center, located in Van Hoesen Hall, Room B-44, even outside of the office's regular 8 a.m. to 4 p.m. weekday hours.

Those resources include:

• Protocall: The Counseling Center's crisis phone line is available 24 hours every day. Students can call the Counseling Center at 607-753-4728, wait until the call forwards to voicemail, then press "2," and their calls will be forwarded to a mental health professional.

• Crisis Text Line: Students can text Got5U to 741741 and reach a trained volunteer crisis counselor.

• Togetherall: This free and anonymous online peer support community is available 24/7 to all students looking for mental health support and a sense of connection. Students can learn more about Togetherall online.

For more information about accessing TeleHelp 24/7, contact the Counseling Center at 607-753-4728.