Hershey Entertainment & Resorts Company

07/13/2024 | Press release | Distributed by Public on 07/13/2024 05:01

What Makes MeltSpa So Sweet

13
July
2024
|
07:00 AM
America/New_York

What Makes MeltSpa So Sweet?

Exploring the Essence of Exceptional Spa Care With MeltSpa Team Members

Whether you're local to Central Pennsylvania or visiting from out of town, MeltSpa by Hersheyis the to-go day spa for those looking for a full range of spa treatments, salon services and relaxation. Open seven days a week, MeltSpa offers convenient hours for both a quick pick-me-up or a sweet spa day in a luxurious day spa setting, provided by one of the many talented members of their team. Continue reading to learn more about how the team and management at MeltSpa work together to create the most exceptional spa experience for all guests!

Training & Learning Opportunities

MeltSpa by Hershey offers more than 70 quality spa treatments, including massage, facials, body treatments, manicures, pedicures, waxingand more. Whether team members are recently out of beauty school or seasoned professionals in the industry, MeltSpa prides itself on ensuring that all team members are trained for their role in the service they provide. MeltSpa provides staff with hands-on training to ensure their team feels confident when performing services for guests. Spa Manager, Samantha Fisher, provides in-house opportunities for experiential learning, after-hours workshops and on-the-job training to keep her team refreshed and continuously expanding their skills.

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"The reputation of the properties [MeltSpa and The Spa At The Hotel Hershey] is so good, and that can be intimidating. Don't be intimidated. You'll come in, get trained, and all your anxiety will melt away."

Gabby, Nail Technician
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MeltSpa
MeltSpa Interior 2024
MeltSpa Retail

Sweet Benefits & Perks for Team Members

Along with the sweet perksthat come along with joining the Hershey Entertainment & Resortsteam, there are other benefits of working at MeltSpa by Hershey that make it easier for team members to create positive experiences for guests.

All full-time and part-time spa team members receive:

  • Free admission and parking at Hersheypark
  • Up to 50% off room rates at The Hotel Hershey and Hershey Lodge
  • Up to 20% off dining at restaurants around town
  • Up to 30% off retail shops around town
  • 20% off spa treatments and services at The Spa at The Hotel Hershey and MeltSpa by Hershey
  • Up to 50% off spa retail products with participating partners

Full-time team members also have the opportunity to participate in great benefits:

  • Paid time off and holiday time
  • 401K Contribution
  • Life & Disability Insurance option s
  • Medical & Dependent Care Spending Account
  • Health Savings Account

With 80% of the clientele being local and repeat customers, it is easier for team members to build relationships with their clients during each visit. MeltSpa team members discover that they will soon have a full book of clients, as the amazing team, sweet services and genuine hospitality keep guests looking forward to their next visit. Team members at MeltSpa receive an hourly wage, commission on products sold to guests, gratuities on every service, and they don't need to worry about doing their laundry at the end of a long shift.

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"You can make a career here! Great benefits. The laundry comes folded, and the pay is great!"

Ron, Massage Therapist
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The Hotel Hershey
HH.22.Trevi 5.Dining Room.Door
Hersheypark Aerial Photo

The Passionate Team

One of the sweetest parts of MeltSpa is the team of incredibly talented professionals behind it.

Gabby is a "legacy" of our destination spas, following in her mother's footsteps, who was part of the team at The Spa At The Hotel Hershey. After working at Hersheypark for two years, Gabby started in the spa space as a concierge, where she later picked up the basic techniques of practicing nails. She then went to be formally trained in nails at Empire Beauty School in Harrisburg and has been working at MeltSpa for just over two years as a nail technician.

We also spoke with Ron, who worked as a Certified Nursing Assistant in the healthcare industry for 12 years, only leaving nursing after working through the COVID-19 pandemic. Ron attended the Lancaster School of Massage, where he trained in therapeutic work, and now works as a massage therapist at MeltSpa by Hershey. His favorite service is deep tissue massages, as he enjoys seeing clients' reactions coming off the table. September will mark Ron's two years of employment with MeltSpa.

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"It's nice to take care of people. It's nice when they pull me aside after a service and tell me, 'I needed that. Thank you.' You are doing something helpful during a time when they may be stressed out."

Gabby, Nail Technician
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"I want to be the best massage experience you've ever had!"

Ron, Massage Therapist
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MeltSpa Ron
MeltSpa Bed Design
MeltSpa Gabby

Supportive Workplace Culture

MeltSpa first opened its doors to the public in September 2017. As previously stated, MeltSpa by Hershey offers over 70 different services to fulfill our guests' needs. Of course, some of our more exclusive and popular services, like the 50-minute Hershey's Cocoa Massageand Hershey's Sweet Feet Dark Chocolate Treatments, draw clients to MeltSpa. However, the strong and inclusive work environment that the team at MeltSpa has built only makes guests and team members feel more special and makes their experience much sweeter.

When we asked MeltSpa team members about management, massage therapist Ron stated, "Samantha is the best boss. She'll have your back first, then help manage the guest situation. She makes it! She works alongside the team and does services when she needs to."

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"Working in hospitality, in general, as a person with a nametag teaches you how to be respectful of others. People tell you their life stories! Hearing their stories helps them and helps you to stay grounded."

Gabby, Nail Technician
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MeltSpa by Hershey Mangement Team
MeltSpa Waterfall
MeltSpa team members
MeltSpa Treatment Room
MeltSpa Technicians
MeltSpa Nail Salon

If you want to join a tight-knit, supportive and fun team, we encourage you to apply! Visit HersheyJobs.Comor MeltSpa.comto learn more about our open positions.

Don't forget to follow us on Instagramand Facebookto stay up to date on all of the sweet happenings at MeltSpa by Hershey!