11/13/2024 | Press release | Distributed by Public on 11/13/2024 12:04
Published in Becker's Hospital Review.
This episode explores the challenges and solutions with Shelby Chapman, Director of Patient-Family Experience at Children's Hospital Colorado and Toya Gorley, Improvement Advisor at NRC Health. They discuss a human-centered framework and successful strategies to create a safer and more respectful environment for everyone.