Information Management Governance: Making the Most of Our Information

The Importance of Information in Business

In today's fast-paced business world, information is key. From making crucial decisions to tracking progress and evaluating strategies, having access to high-quality information is essential for success. That is where Information Management Governance comes into play.

Shell's Strategic Approach

At Shell, we understand the importance of handling information in a consistent and disciplined way. With the large amount of data and many people requiring access to this information, we have adopted a strategic approach to Information Management Governance to ensure we make the most of our data in a compliant manner.

Key Products in Information Management Governance

The Information Management Governance product line at Shell features four key products:

• Information Life-cycle Management (ILM)
• E-Discovery
• Information Protection Privacy
• Information Practices and Behaviours

These products focus on managing information from collection to disposal, supporting legal processes, protecting information, and training colleagues to efficiently manage data resources.

Challenges and Innovations

One of the main challenges in information management is the rapid growth of unstructured data. By 2025, 80 to 90% of data growth will be associated with unstructured data, making it crucial for organisations like Shell to find innovative ways to extract value from this information.

With the emergence of machine learning and artificial intelligence systems, it is more important than ever to ensure that the right information is being used. To address these challenges, Shell is developing new elements such as auto-tagging, machine learning, and generative AI to support content creation and add context to data.

A new arrival: Artificial Intelligence Governance

To manage those AI initiatives responsibly and effectively, we have established a dedicated AI governance structure. Mirroring the IM Governance approach, this framework focuses on the ethical use of AI, sustainable practices, and fostering innovation through a robust risk management system. Furthermore, it safeguards the organization's reputation by preventing the misuse of AI.

Conclusion: The Value of Information Management Governance

Information Management Governance is crucial for organisations to organize and maximize the value of their data. By implementing effective systems and tools, businesses can increase operational productivity, support innovation, and contribute to sustainability goals in a safe manner.

Remember the "Golden Rules" when it comes to managing information:

• Store it in the right place
• Label it correctly
• Share links, not attachments

By following these golden rules, you can help ensure the efficient and effective management of data in your organisation. Let's embrace Information Management Governance and make the most of our information for a successful and sustainable future.

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