CenterPoint Energy restores natural gas for the majority customers affected by outage in Lake Crystal, Minnesota

CenterPoint Energy restores natural gas for the majority customers affected by outage in Lake Crystal, Minnesota

Company continues to work diligently to restore service to remaining customers

Thursday-November-7-2024

​Minneapolis- Nov. 7, 2024 - CenterPoint Energy has been working overnight and throughout today to restore service to customers affected by yesterday's natural gas outage in Lake Crystal, Minnesota. The majority of customers have had service restored. Safety is CenterPoint's top core value, and it will be kept at the forefront as the company works to restore natural gas service today to remaining customers.

To restore service, technicians will go door-to-door to impacted customers to perform a necessary safety check prior to performing relights on natural gas appliances. An adult over 18 needs to be at the service address when a technician arrives. If an adult is not present, the company will leave a door hanger with instructions. All CenterPoint technicians and contractors wear identification badges and will gladly show them upon request before entering a home or business.

For those customers not at home during the initial attempt to relight, instructions will be left for scheduling a return visit. If a door hanger is left at a customers' location home or business, they can call 800-245-2377 to schedule service restoration.

CenterPoint appreciates customers' patience and cooperation as it works to continue restoring service. ​

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