08/24/2024 | Press release | Distributed by Public on 08/24/2024 12:01
Houston - Aug. 24, 2024 - This Saturday, August 24, from 10 a.m. to 1 p.m., CenterPoint Energy will host a community open house event in Houston, TX. The company's open house events, which are being held in every county across Greater Houston, are designed to elicit customer feedback concerning the company's response to Hurricane Beryl, as well as to provide a forum to communicate the specific actions CenterPoint is taking to improve future storm response as part of its Greater Houston Resiliency Initiative.
"We have heard the calls for change, and we are taking action now," said CenterPoint President and CEO Jason Wells. "As part of our commitment to improving, we are encouraging all of our customers to share their experiences during Hurricane Beryl, as well as their ideas for how we can do better."
Open House Format & Structure
At the open house events, customers will be invited to share feedback and ask questions of CenterPoint team members and leaders, visit a number of informational stations, and learn about and discuss the over 40 actions the company is taking to improve public communications, as well as strengthen system resiliency and community and emergency partnerships.
Open house attendees will also have opportunities to demo CenterPoint's new Outage Tracker and sign up for the Power Alert Service to stay better informed about outages before, during and after a storm. Along with CenterPoint subject matter experts, local organizations will also be on hand to help customers to prepare for storms and create personalized emergency plans.
Schedule & Location
The location and schedule for the next open house is as follows: Saturday, August 24, 2024, at the Metropolitan Multi-Service Center, 1475 W Gray St., Houston, TX. Customers can view the schedule for future open houses by visiting www.CenterPointEnergy.com/OpenHouses.
About the Greater Houston Resiliency Initiative
Since launching on August 5, frontline workers and contractors have together taken a series of targeted actions to strengthen the grid and reduce the risk of outages before the next major storm. These actions include:
Progress on these efforts is available on CenterPoint's social channels and online at www.CenterPointEnergy.com/TakingAction.