City of Bettendorf, IA

31/07/2024 | Press release | Distributed by Public on 31/07/2024 21:03

Bettendorf Transit Driver Receives State Honor

Bettendorf Transit Driver Receives State Honor

JULY 31, 2024 - The City of Bettendorf has more than 300 extraordinary employees and one of them is being recognized on the state level for her dedication and diligence… in driving!


The Iowa Public Transit Association (IPTA) has chosen Bettendorf Transit Driver Karen Carsell-Laake as one of its 2024 Professional Drivers of the Year. Karen was nominated by the City's Public Works Director Brian Schmidt and Transit Operations Manager Austin Whelan.

"Karen was one of 12 drivers across the State of Iowa to be recognized by IPTA for this award," said Whelan. "As a 33+ year employee of our Transit Division, there is no doubt that Karen is dedicated to serving Bettendorf Citizens. I can't think of a better representative from the City to have received this award."

To be eligible for the award, the IPTA sets the following criteria:

  • A clean work record
  • No attendance violations
  • An excellent safety record
  • Worked at least 780 hours in the past 12 months

The Bettendorf Transit Division reviewed the criteria, along with feedback from other City Staff, passenger compliments received, and contributions to creating an inclusive and positive workplace experience and nominated Karen for her outstanding work in all of the eligibility criteria categories.

"Karen is a great representative for Bettendorf Transit as she cares deeply about the needs and safety of her passengers and fellow drivers," said Mayor Bob Gallagher while recognizing Karen during City Council's Regular Meeting on July 2nd (picture below).

(Pictured Left to Right: Mayor Bob Gallagher, Karen Carsell-Laake, Austin Whelan, Brian Schmidt)
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