Department of Emergency Communications Announces Promotions of 2 Women to Supervisory Roles

The Nashville Department of Emergency Communications (DEC) is proud to announce the promotion of 2 esteemed emergency telecommunicators to the rank of emergency communications supervisor effective September 14, 2024.

Two emergency telecommunicators are being promoted to emergency communications supervisors:

Jennifer Reynolds, a 16-year DEC veteran, will lead the Training Division which is responsible for initial and continued education of all personnel.

Jimmie Shouse, a 10-year DEC veteran, is assigned to the Operations Division and will lead night shift 911 and radio operations personnel.

Director Steve Martini issued the following statement:

"Our supervisors serve as the first line of support to our heroes under the headset. Ensuring situational awareness between precincts and response agencies saves seconds, which saves lives."

The 245 personnel at the DEC remain committed to bringing calm to chaos, order to disorder, and clarity to confusion as Nashville's FIRST first responders.