ICE - Intercontinental Exchange Inc.
10/10/2024 | Press release | Distributed by Public on 10/10/2024 21:54
INC6718483 Service Advisory: INC6718483: Service Impact: B side services: Singapore, SG [SG2] <-> Kuala Lumpur, Malaysia [AIM]
October 10, 2024 at 9:25 PM EDT
Markets
Low Latency: APAC
Please be advised this service event has been RESOLVED.
Previous Updates
INC6718483 Service Advisory: INC6718483: Service Impact: B side services: Singapore, SG [SG2] <-> Kuala Lumpur, Malaysia [AIM]
Oct 10, 2024
1:21 PM EDT
UPDATE: Restoration efforts are still ongoing. No ETR is available currently. Further updates will be provided as they are received.
Service Advisory: INC6718483: Service Impact: B side services: Singapore, SG [SG2] <-> Kuala Lumpur, Malaysia [AIM]
Oct 10, 2024
3:52 AM EDT
ICE Data Services Network Operations has detected a service event as per below details:
Service Event Details:
Impact: Loss of data flow, switch hits and/or increased latency.
Services Impacted: B side services traversing Singapore, SG [SG2] <-> Kuala Lumpur, Malaysia [AIM] are impacted by this event.
Services Not Impacted: A side services traversing Singapore, SG [SG2] <-> Kuala Lumpur, Malaysia [AIM] are not impacted by this event.
Location: Singapore, SG [SG2] <-> Kuala Lumpur, Malaysia [AIM]
Date/Time: THURSDAY 10OCT2024 03:23 EDT (THURSDAY 10OCT2024 07:23 UTC)
Reference #: INC6718483
If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below.
ICE Data Services | 24x7 Network Operations
US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1
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