Last month, we had the privilege of hosting an important webinar with NGA Member TimeForge that delivered actionable strategies for managing grocery labor.
As labor challenges continue to be a significant concern for retailers, this session provided essential insights to help grocers improve retention and reduce labor costs.
Here are some of the key takeaways:
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Invest in Formal Training Programs - 32% of retail workers report never receiving any formal training. Implementing structured training programs enhances employee competence and boosts job satisfaction and loyalty.
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Offer Instant Wage Access - 76% of job seekers are drawn employers that provide instant wage access. Offering this option allows grocers to attract and retain workers more effectively.
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Improve Manager Training and Support - 82% of workers say they would leave due to poor management. A comprehensive manager training program can reduce turnover and foster a positive work environment.
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Gather Data on Employee Departures - Exit interviews and surveys are invaluable tools to understanding why employees depart; by analyzing this data, retailers can identify trends and make informed changes to improve employee retention.
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Promote the Meaningful Importance of a Career in Grocery - It's important to highlight the rewarding and impactful nature of grocery work to attract new talent and keep current employees engaged.
If you did not have a chance to catch this webinar, you can watch a recording here.
Learn more about TimeForge here.