DELIVEROO LAUNCHES NEW GLOBAL BRAND PLATFORM ‘NOW JUST GOT EVEN BETTER’ WITH THE FIRST CAMPAIGN FEATURING DELIVEROO PLUS

• The new global platform is rooted in the idea that with Deliveroo, every moment can be made better - even the great ones.
• This is Deliveroo's first campaign featuring its improved Plus loyalty programme, highlighting how customers can enjoy the "Plus Life".
• Developed with Pablo London and produced by BlinkInk, alongside Deliveroo's Creative Studio, the campaign will be rolled out across Europe and the Middle East in the coming months
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London, UK - 2 September 2024 - Deliveroo is today launching its new global brand platform 'Now Just Got Even Better', with the first campaign focusing on Deliveroo Plus, the company's loyalty programme. Developed with agency of record, Pablo London, the new platform leverages brand codes and visual devices to build creative consistency and recall across all consumer touchpoints, both on and off the app.

The new global platform, inspired by insights from the UK, France and UAE, is based on the idea that Deliveroo enhances every moment, even great ones. Whether it's dinner with family, cooking at home, DIY at the weekend, or self-care - Deliveroo is there to help you enhance the moment - in the moment - by bringing the neighbourhood to your door. This launch follows Deliveroo's expansion beyond food and groceries into retail, with several major retailers joining the platform.

The first campaign under the new platform will be the first time Deliveroo has featured the Plus loyalty programme ATL. The campaign follows significant updates to the Plus programme this year as Deliveroo seeks to become a Plus-first business by 2026, including 10% credit back on restaurant orders over £30 on Plus Gold, and a new invite-only tier, Plus Diamond.

The new Plus TVC was developed in partnership with Pablo London and production house BlinkInk. Award-winning director Will Wightman has helped realise a new visual direction for the brand that takes relatable life moments and puts them through a hyperbolic, storytelling lens. This first spot showcases key benefits available to Plus members and illustrates how customers can live their best "Plus Life" as enjoyed by a cunning mastermind who joyfully cracks the code to his own life by flexing the benefits of Deliveroo Plus. A second ad featuring the 10% credit back benefit, will launch later in September.

The Plus campaign will be brought to life across channels, including OOH and digital, created by Pablo London, Deliveroo Creative Studio and social-first content created by Vidsy and Coolr and media planning by Initiative London. Following the UK launch today, the campaign will be rolled out across Europe over the coming months.

Adam Bishop, Chief Global Marketing & Product Officer for Deliveroo, commented: "At Deliveroo we've put our Marketing and Product functions together - connecting the dots on how we develop the app and how we build the brand for consumers. In doing so, we set out to build a brand platform for the long-term that could live seamlessly both on and off the app - and I'm so excited that we've done this with 'Now Just Got Even Better'.

"This year we delivered our biggest innovations in our Plus loyalty programme since its inception, so it's the perfect time to launch our first Plus TV commercial under our new platform. Our TVC leans in to fun, absurdity and rich visual codes - when our mastermind isn't focusing on world domination, he's using Deliveroo Plus to treat himself to his favourite burger, cook for his family and buy an aftershave all whilst listening to 90s bangers and laughing (a lot)."

Dan Watts, Executive Creative Director of Pablo London said: "It's been amazing to go on the journey with Deliveroo and see it grow from a food delivery business to a whatever-you-need-for your-life business. This new work shows the kind of life partner that Deliveroo is capable of being. The kind of partner that understands that at times, a hammer can be just as important as a chicken wrap. A partner that deserves nothing less than a new brand platform, a re-imagined brand world and a stone-cold classic 90's banger. We couldn't be more excited by the potential of Deliveroo's next era."

Credits

• Client - Deliveroo
• Chief Global Marketing & Product Officer - Adam Bishop
• Director of Brand & Experience - Stuart Frisby
• Director of Global Brand Marketing - Sophie Laghzaoui
• Head of Global Brand Campaigns - Laura Brady
• Global Brand Marketing Manager - Lance Kowlessar
• Head of Global Brand Marketing - Iona Cameron
• VP of Marketing, UK - Caroline Harris
• Head of Planning & Campaigns, UK - Emma Bucknall
• Senior Marketing Manager, UK - Charlie Hazzan
  
  

• Lead Creative agency - Pablo London
• Deliveroo's in-house Creative team
• Social - Vidsy, Coolr
• Media agency - Initiative
  
  

Production

• Executive creative director - Dan Watts
• Creative director - Ray Shaughnessy and Dan Norris
• Senior creative - Andy Parkman
• Deputy chief strategy officer - Lisa Stoney
• Senior account director - Katie Gorrod
• Senior account manager - Annie Tutty
• Senior producer - Jack Robinson
• Assistant producer - Amelia Rose
• Production - Blinkink
• Director - Will Wightman
• DOP - Fabian Wagner
• Producer - Isobel Conroy
• Editor - Nick Armstrong
• Edit house - Ten Three
• Post-production - 1920VFX
• Post-producer - Lou Cherry
• Music - This is How We Do It by Montell Jordan
• Music Supervision - Major Tom
• Sound Design - Adam Smyth at String & Tins
  
  

ENDS

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