FinTech Focus TV Interview: The Strategic Acquisition of West Highland Support Services, Blog

During a recent episodeof FinTech Focus TV, host Toby Babb sat down with Tom Lazenga, General Manager for TNS Financial Markets and Steven Roe, former CEO of West Highland Support Services and VP of Market Data Solutions for TNS Financial Markets. This interview delves into how TNS' acquisition of West Highland Support Services has enabled TNS to set new standards in market data operations, providing efficiency, cost savings, and reliability to financial institutions globally.

Efficiency and Cost Savings

In the interview, Tom and Steve explain how the combination of TNS and West Highland services can help reduce costs for financial institutions by offering managed services for market data. TNS' ability to provide 24/7 support across multiple regions has allowed clients to optimize their market data operations with significant cost reductions. This is not just a theoretical benefit - some clients have saved significant amounts by leveraging the expertise of TNS and West Highland.

Seamless Operations with a Global Reach

One of the standout features discussed in the interview is the global reach that this acquisition offers. With TNS' global presence and West Highland's specialized product offering, clients can manage their market data operations seamlessly. This provides clients with the critical insights needed to respond to both local issues and broader industry trends efficiently.

Client and Employee Satisfaction

A key point of the interview is the focus on both client and employee satisfaction. Unlike other acquisitions, TNS has retained every West Highland employee, ensured continuity, and fostered a positive environment that encourages innovation. This people-first approach resonates strongly with clients and employees, ensuring that the acquisition is beneficial on all fronts.

TNS' acquisition of West Highland represents more than just a business transaction; it is a strategic deal designed to benefit financial market participants globally. Watch the interview with Tom, Steven and Toby on FinTech Focus TV hereto discover more.