Origin Energy Limited

09/05/2024 | Press release | Distributed by Public on 09/05/2024 04:22

Powering apartment living with centralised energy services

What are centralised energy services?

Our centralised energy services include embedded electricity networks, serviced hot water and natural gas for residential high-rise buildings. As these services provide the energy needs for the whole community within the development, it means we can purchase energy in bulk, resulting in competitive rates for the community living in the development.

Take embedded networks as an example. Quite simply, embedded networks allow the energy for the development to be aggregated and purchased in bulk from the wholesale electricity market through the 'Master Meter' (also known as 'gate' or 'parent' meters). The community then have access to the competitive electricity rates through their own meter which records individual electricity usage.

What are the benefits of centralised energy services?

Hardware is supplied and maintained

Electricity and hot water meters are installed to your schedule at no cost to the developer. Hardware is also maintained for the life of the agreement, and gas meters are no longer needed when our solution is adopted.

Renewable energy solutions

If you're looking to incorporate renewable energy solutions into your development, we have a range of options such as solar PV systems and battery storage, as well as electric vehicle charging stations that can help you meet your goals and future-proof your development.

Competitive pricing

We're able to offer ongoing competitive pricing terms for residents and the community energy supply agreements. We can also offer discounted rates for common property energy usage, helping to offset strata levies. 

Management of site electricity and gas connection

Since we manage the site electricity and gas connection process, there's reduced need for the developer to engage with the Local Network Service Providers (LNSP's) for metering, which can help alleviate delays and roadblocks that sometimes arise.

Ongoing support for the owners corporation and community

There's a reason we're Australia's largest centralised energy service provider, with over 3,500 communities and 410,000 customers currently using one or more of our services.  

We've developed our services to provide benefits and solutions for the communities, developers and owners corporations in our sites. By choosing Origin as your provider, your developments future community will have access to dedicated support from our team.

For the owner's corporation this means access to dedicated account managers and an operational team that provide personalised support to each community. Acting as the single point of contact, our team help the community access our range of energy solutions and address any issues should they arise.

For resident's there are also benefits to being an Origin customer. Residents will have access to our team of expert Energy Specialists with specialised knowledge of our centralised energy services, 24/7 emergency assistance and they'll receive customer protections including access to payment and hardship assistance programs.

Our customers also get access to a range of great perks with Origin Rewards. From discounted movie tickets and fuel, through to discounts at some of Australia's favourite retailers, it's our way of saying thanks for being an Origin customer. Residents will also be able to access offers on Origin Internet, helping simplify the moving process.

Want to learn more about centralised energy services for your development?