Florida Public Service Commission

09/20/2024 | Press release | Distributed by Public on 09/20/2024 08:12

PSC Virtual Customer Service Hearings Scheduled for Sunshine Water Services Company

State of Florida
Public Service Commission

NEWS RELEASE

Sep 20, 2024
Contact: 850-413-6482
PSC Virtual Customer Service Hearings Scheduled for Sunshine Water Services Company

TALLAHASSEE - The Florida Public Service Commission (PSC) will hold virtual customer service hearings on Tuesday, October 8, at 11:00 a.m. and Thursday, October 10, at 2:00 p.m. for customers of Sunshine Water Services Company (Sunshine). Registration to participate opens on Tuesday, September 24, at 9:00 a.m.

In June, Sunshine filed an application with the PSC requesting a rate increase. Sunshine is a Class A utility providing water and wastewater services to 35,171 water and 29,547 wastewater customers in Charlotte, Highlands, Lake, Lee, Marion, Orange, Pasco, Pinellas, Polk, and Seminole Counties.

Service hearings allow the utility's customers to provide public comments on its rate request and its quality of service. The Commission will consider customer input when reviewing the utility's request.

Sunshine customers who want to speak before the Commission may register by:

• using the online registration form, available on the PSC's website under Hot Topics;
• calling the PSC at 1-850-413-7080; or
• emailing the PSC at [email protected].

The deadline to sign up is noon, two business days before the service hearing.

Virtual service hearings are scheduled for the following dates and times:

Tuesday, October 8, 2024
11:00 a.m.

Thursday, October 10, 2024
2:00 p.m.

Customers unable to participate can watch footage of the live meeting on the PSC's website (click "Watch Live and Archived PSC Events" on our homepage).

For additional information, visit www.floridapsc.com.

Follow the PSC on X and LinkedIn.

Subscribe to the Commission's YouTube channel for Consumer Tips and PSAs.