UH St. John Medical Center Earns Prestigious Five Stars for Quality from CMS

WESTLAKE, Ohio - The quest for Zero Harm at UH St. John Medical Center has resulted in the highest possible quality rating of five stars from the Centers for Medicare & Medicaid Services (CMS), the federal agency that administers Medicare. Of more than 6,000 hospitals in the nation, fewer than half receive any star quality rating from CMS and hundreds fell from the rankings entirely this year. Only 13% received the top rating of five stars.

"This distinguished rating highlights how UH St. John goes above and beyond to ensure high quality patient care and a positive experience," said Brian Monter, MSN, RN, MBA, Chief Operating Officer, UH St. John Medical Center. "As a community hospital we strive to deliver excellent care close to home. This prestigious recognition solidifies our unwavering daily pursuit of the best care possible for every patient."

Safety, efficiency and patient experience are considered in assessing star ratings, and the CMS star ratings are ones that no hospital can apply for or pay for to receive. Star ratings are based solely on publicly available data from 2019-2023 covering mortality, hospital-acquired infections, readmissions, patient experience and performance on core measures.

CMS rates hospitals from one to five stars, based on quality measures in five categories: mortality, safety, readmission, patient experience, and timely and effective care. Scores reflect common conditions, such as heart attack and pneumonia, and the overall rating indicates how each hospital performs.

These star ratings, published on Hospital Compare, are intended to provide patients with a simple way to compare hospitals. By publicly sharing quality data, CMS also spurs hospitals toward continuous quality improvement. Click here to learn more about the ratings and methodology.