ICE - Intercontinental Exchange Inc.

07/03/2024 | Press release | Distributed by Public on 07/02/2024 23:42

Service Advisory: INC5575560: Service Impact: Wireless Degradation: Basildon, UK [BAS] <-> Frankfurt, Germany [FRA2]

July 3rd, 2024 7:50 AM
Service/Region
Wireless: EMEA
UPDATE: Service remains impacted due to weather. Further updates will be provided as they are received.
Previous updates
Service Advisory: INC5575560: Service Impact: Wireless Degradation: Basildon, UK [BAS] <-> Frankfurt, Germany [FRA2]
July 2nd, 2024 11:42 PM
ICE Data Services Network Operations has detected a degradation of service as per below details:
Service Event Details:
Impact: Loss of data flow, packet loss and/or increased latency may be experienced
Services Impacted: Wireless data services traversing Basildon, UK [BAS] <-> Frankfurt, Germany [FRA2] are impacted by this event.
Location: Basildon, UK [BAS] <-> Frankfurt, Germany [FRA2]
Date/Time: TUESDAY 02JUL2024 13:44 EDT (TUESDAY 02JUL2024 17:44 UTC)
Reference #: INC5575560
Additional Information: Event is suspected to be due to weather related conditions.
If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below.
ICE Data Services | 24x7 Network Operations
US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1
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