Entergy Mississippi storm update – 8/20/24, 5 p.m.

Insights > Entergy Mississippi storm update - 8/20/24, 5 p.m.

Entergy Mississippi storm update - 8/20/24, 5 p.m.

08/20/2024

Sunday evening thunderstorms brought heavy rains, strong winds, and lightning strikes into our service territory, causing fallen trees and broken tree limbs resulting in a peak outage count of 21,103. With a continued strong restoration effort last night and today, as of 5 p.m., 1,871 customers remain without power. Damage assessment has identified damages to 68 poles, 21 transformers, 65 cross arms, and over 72,000 feet of downed wire. A workforce of Entergy crews and additional resources of damage assessors, vegetation crews, line workers, and support personnel are diligently working to restore power as quickly and safely as possible through this event.

As we have continued to identify damaged equipment, restoration times are being updated and as a result, some customers in the Vicksburg and Greenville areas are expected to carry over tonight into Wednesday. For updated estimated restoration times throughout the day, view our outage map at www.entergy.com/view-outages.

With no further weather impacts, all other impacted customers are expected to have power restored by 10:00 p.m. this evening for all customers that can safely receive power.

Please remember, Entergy restoration workers cannot restore power to a location with a damaged meter base, conduit or weather head (the metal pipe extending upward from the structure with electrical cables inside). These items must be repaired by a qualified electrician before our workers can restore power. Learn more about the electrical equipment that serves your home.

We sincerely apologize for the inconvenience and appreciate your patience as our crews safely work to restore customers' power.

As with any weather event, please be mindful of the following safety tips:

• Live wires can be deadly. Stay away from downed power lines. Call 1-800-9OUTAGE or 1-800-968-8243 to report downed or dangling power lines, damaged or downed poles or other damaged equipment.
• Do not trim trees or remove debris on or near downed power lines. Only power company crews or their contractors should remove trees or limbs touching power lines. Again, stay away from downed power lines.
• Keep away from the immediate areas where crews are working. There is always the danger of moving equipment and the possibility of construction materials, limbs or overhead wires falling to the ground.
• If you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking up to your main electric panel.
• Do not run a generator in a confined space without adequate ventilation. Use them only outdoors, following all manufacturers' safety guidelines.
• Turn off any electrical appliances that can easily be turned to the off position until power is restored.

We want to keep you informed and in control. The best way to get information about outages is via Entergy's View Outage page on our website. Additional resources for your convenience:

• Download our app for your smartphone at entergy.com/app or visit Entergy Storm Center to stay informed on our restoration progress.
• Sign up for text alerts. From your cell phone, text REG to 368374, or visit com.
• Follow us on Facebook and on Twitter @EntergyMS.
• Follow updates in your local news media, like radio, television, and newspapers.
• To ensure you receive notifications from Entergy, customers are encouraged to verify their contact information in their myEntergy account.
• If a storm impacts your area, you can report an outage quickly and easily through our digital options - using either our free mobile app, online at com, or by texting OUT to 36778.