In today's unpredictable world, ensuring the safety of employees is paramount for any business. Implementing comprehensive training on personal safety and situational awareness not only safeguards your workforce but also fosters a secure and productive work environment. This article explores the multifaceted benefits of such training, focusing on critical learning objectives that can significantly enhance your business's security protocols

Prevention is better than cure when it comes to employee personal safety. Employees must realise their responsibilities to prepare for difficult situations and individuals, avoiding the complacent attitude of "it will never happen to me". Preparation involves:

• Educating employees on potential risks
• Helping employees to understand the progression from a tension building phase to a violent outburst
• Assisting employees in anticipating and preventing aggressive incidents
• Knowing when to alert supervisors

Situational awareness is the critical ability to identify, process, and comprehend various factors essential for personal safety and welfare, including potential threats, escape routes, and available weapons.

A crucial aspect of personal safety training is teaching employees to implement strategies for managing aggressive behaviour, including the use of proxemics and non-confrontational communication skills. Early recognition and appropriate response can prevent escalation and ensure a safer workplace. Employees can develop the ability to avoid, escape, and de-escalate potentially hazardous situations while maintaining composure and control.

Proper training on topics such as: verbal and non-verbal communication, active listening, empathy, maintaining a non-threatening posture- ensures that employees are well-prepared to navigate and manage risks effectively, thereby contributing to a safer and more secure workplace environment.

For employees who frequently travel alone for work, such as sales reps, inspectors or journalists, ensuring safety and preparedness is paramount. Security and risk considerations should be a top priority, both on the road and on-site, with an emphasis on staying vigilant and aware of one's surroundings. Contingency planning is crucial; employees should have a clear plan in case of emergencies, including protocols and risk controls for separation or becoming stranded. By adopting these measures, lone workers can mitigate risks and ensure their well-being while performing their duties effectively.

Investing in personal safety and situational awareness training for employees is not just a measure of compliance but a commitment by an employer to their employees well-being. By addressing critical areas such as communication skills, environmental awareness, and managing aggression, businesses can create a safer, more secure workplace. This, in turn, boosts employee morale, enhances productivity, and ultimately contributes to the overall success of the organisation.

In a world where safety concerns are ever-present, proactive training is a strategic move that no business can afford to overlook. Always remember, 'Beware of what you see; it's not always what you get' when dealing with uncertain circumstances.

Tony Crockett

Mr. Tony Crockett holds an Executive MBA, Kemmy Business School, UL, a BSc in Policing Leadership and Governance from Smurfit Business School UCD. He holds a range of educational qualifications including a BA in the Administration of Justice, IPA; Policing and Human Rights Law in Ireland, Level 8, UL and Workplace Disciplinary Investigations & Dispute Resolution, Level 9, ATU. He is also a Black Belt in Judo and a Self-Defence Instructor.