09/04/2024 | Press release | Distributed by Public on 09/04/2024 01:09
NAB is providing $1,000 grants and additional financial relief to customers severely impacted by the severe weather in the Derwent Valley and Central Highlands, to assist them in the immediate aftermath.
The grants will help NAB customers who have suffered significant damage to their home, farm or business, cover emergency expenses.
NAB Retail General Manager Tasmania Mil Kairouz said a range of support measures - from grants to loan payment deferrals and other relief measures - were in place to help NAB customers left devastated by the flooding.
"To the Derwent Valley and Central Highlands families, communities and businesses who have suffered damage to their homes, farms and premises, we are here to help," Mr Kairouz said.
"This will be a testing time for our communities and we're standing by them, providing immediate assistance and making $1,000 grants available to help those most affected.
"NAB customers impacted in Derwent Valley and Central Highlands are encouraged to contact us as soon as possible."
Further support is available for NAB customers directly impacted, including:
NAB colleagues who have been evacuated from their place of residence or cut off from support services can also access funds to assist with accessing temporary accommodation and everyday essentials.
For further assistance, impacted customers are encouraged to visit Natural Disaster Relief and Support at nab.com.au. If a customer is unable to access the internet, over the phone assistance is available by calling:
All enquiries will be assessed on a case-by-case basis by the NAB Assist team to determine eligibility. Disaster Relief Grants for impacted customers will remain open until 18 September 2024.
Grants are not available for minor damage to homes or for damage to personal items and appliances, sheds, garages, gardens, or loss or damage to investment properties or holiday homes. NAB also has a longstanding policy to provide employees who are emergency service volunteers as much paid crisis leave as they require during emergencies.