Florida Department of Agriculture and Consumer Services

09/12/2024 | Press release | Distributed by Public on 09/12/2024 07:03

Glen Dimplex Americas Recalls Cadet Apex72 Electric Heaters Due to Fire Hazard

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  • Recalled Cadet Apex Electric Heater
  • Model and manufacturing date location
  • Cadet, the model and the manufacturing date, in DD-MM-YY format, appear on the rating label visible through the bottom of the air outlet grill
Name of Product:
Cadet-branded Apex72 Electric Heaters
Hazard:

The fan can malfunction and fail to turn on causing the unit to overheat and ignite internally, posing a fire hazard.

Remedy:
Replace
Recall Date:
September 12, 2024
Units:

About 12,900

Consumer Contact

Glen Dimplex Americas toll-free at 866-673-9880 from 8 a.m. to 6:30 p.m. ET Monday through Friday, email at [email protected], online at https://www.glendimplexamericas.com/en-us/product-safety-notices/2024-APEX72-Important-Recall-Informationor www.glendimplexamericas.comand click on "Product Safety Notices/Recall" at the bottom of the page for more information.

Recall Details

Description:

This recall involves Glen Dimplex Americas' Cadet-branded Apex72 high wall electric heaters between 1200 and 1600 Watts. The fan-forced heaters have a white dust cover and are installed into walls a minimum of six feet off the ground. "Cadet," the model number, and the manufacturing date in DD-MM-YY format appear on the rating label visible through the bottom of the air outlet grill. The following models and manufacturing dates are included in this recall:

Models Manufacturing Dates
HW128 01-Mar-21 through 29-Feb-24
HW132 01-Mar-21 through 29-Feb-24
HW151 01-Mar-21 through 29-Feb-24
HW162 any date older than 01-Mar-24
HW162BP5 any date older than 01-Mar-24
HW168 any date older than 01-Mar-24
HW168BP5 any date older than 01-Mar-24
Remedy:

Consumers should immediately stop using the recalled heaters, and contact Glen Dimplex for information on the free heater replacement and installation of the new heater at no cost to the consumer. Glen Dimplex Americas is working with apartment complexes and other living facilities directly to replace the recalled heaters and install replacements. For consumers who purchased and installed the recalled heater independently, Glen Dimplex Americas will provide for the installation of the replacement heater by a qualified technician at no cost to the consumer.

Incidents/Injuries:

The firm has received one report of a heater fan malfunctioning and causing the unit to ignite. No injuries have been reported.

Sold At:
Platt, Crescent Electric, CED and other electrical distributors nationwide from February 2014 through February 2024 for about $190.
Manufacturer(s):
Glen Dimplex Americas Ltd., of Vancouver, Washington
Manufactured In:
United States
Recall number:
24-360
Fast Track Recall

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Related Recalls

The fan can malfunction and fail to turn on causing the unit to overheat and ignite internally, posing a fire hazard.

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An interior connection in the recalled Siemens SolarReady Meter Combos can overheat, posing a fire hazard.

The recalled area rugs violate the mandatory federal flammability regulations for carpets and rugs, posing a fire hazard.

The recalled cleaning product violates the Federal Hazardous Substances Act because it is deceptively labeled as "Safe and Non-Toxic" and lacks the required cautionary statements for petroleum distillates, posing a risk of poisoning to consumers.

About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

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