08/29/2024 | Press release | Distributed by Public on 08/29/2024 17:31
Contact: Office of Public Affairs
2415 First Avenue
Sacramento, CA 95818
(916) 657-6437 | [email protected]
FOR IMMEDIATE RELEASE
August 29, 2024
Sacramento - The California Department of Motor Vehicles (DMV) today announced the expansion of its no-fail eLearning driver's license renewal course, now available in Traditional Chinese with audio in Mandarin. This new language option offers Mandarin-speaking Californians the opportunity to renew their driver's license with greater ease and convenience.
The eLearning course, previously available in English and Spanish, can be accessed 24/7 on any internet-enabled device, including computers, laptops, tablets, and mobile devices. The course consists of seven interactive modules, each followed by a quiz, all of which can be retaken multiple times, ensuring a no-fail experience.
"Expanding our services to include a Chinese language option is part of our ongoing commitment to serve all Californians," said DMV Director Steve Gordon. "We are dedicated to providing flexible and accessible options for DMV services, allowing our customers to complete their transactions when, where, and how it is most convenient for them."
Since its introduction in 2022, the eLearning renewal course has become a popular choice among Californians, with nearly 50,000 participants completing the course each month. The course takes approximately 45 minutes to complete and is designed to accommodate individuals who may prefer a non-traditional learning method or who may have difficulty with standard exams. Upon completion, some customers may need to visit a DMV office to finalize their renewal by taking a photo, providing a thumbprint and undergoing a vision screening.
In addition to the eLearning course, the DMV continues to offer its online knowledge test in 35 languages. The online test can be taken on a computer or laptop with a webcam and is available Monday through Friday from 8 a.m. to 4 p.m., excluding state holidays. Participants are required to verify their identity and agree to monitoring throughout the exam as a measure to prevent fraud.
Before Going to an Office - Try Online First!
The DMV has taken many steps to offer more digital services. Most DMV tasks do not require an office visit, including simple self-service transactions that are no longer available in offices. The DMV encourages customers to use its online services and other service channels to complete transactions, including eligible driver's license and vehicle registration renewals. Customers can also use the Service Advisor on the DMV website to learn their options to complete DMV tasks.
To sign up for paperless vehicle registration and driver's license renewal notices, customers must sign in or create a secure online account at dmv.ca.gov, and then opt in.
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