NTCA Comments Highlight Members’ Commitment to Excellent Customer Service

NTCA Comments Highlight Members' Commitment to Excellent Customer Service

Nov 22, 2024

(November 22) In comments filed with the FCC, NTCA noted that a framework to address customer service practices in the communications industry is unnecessary. NTCA's comments highlighted members' existing practices that are in line with the standards the commission seeks to promote.

customer-service-standards-112224.pdf 172.75 KB