ZOO ATLANTA PARTNERS WITH IACCESS LIFE ON INNOVATIVE NEW ACCESSIBILITY TOOL

Voice by iAccess Life will allow guests to provide direct feedback on the Zoo experience

ATLANTA - October 17, 2024-Zoo Atlanta has partnered with iAccess Life to make Voice by iAccess Life, a tool which allows visitors to rate, review, and research locations based on their accessibility, available on Zoo grounds.

Members and guests can scan seven different QR codes and provide anonymous feedback at the Zoo's Flamingo Plaza; African Savanna; Ford African Rain Forest; Scaly Slimy Spectacular: The Amphibian and Reptile Experience; the main spine of the Zoo leading to Nourish Café; Asian Forest; and Orkin Children's Zoo. Visitors will be able to provide feedback on a range of experiences, including parking and entry, accessibility of guest pathways and animal habitat viewing, and restroom, food service, and gift shop accessibility.

Zoo Atlanta, including an internal Diversity, Equity, Access and Inclusion Committee, will use this information to assess areas of need and identify ways to increase accessibility for guests with mobility, hearing or visual impairments.

"Zoo Atlanta strives to be a Zoo for All, and inclusivity is one of our organization's key values. This means understanding challenges and barriers experienced by our guests," said Raymond B. King, President and CEO. "Rather than guessing what those challenges are, we can now get direct feedback from our community that will help us provide a more accessible and inclusive Zoo experience for all those who visit. We are proud to partner with iAccess Life to offer this innovative new tool."

"iAccess Life was created to allow for users with mobility impairments to access venues independently and confidently. It brings me great pleasure to see an organization such as Zoo Atlanta step up and offer their patrons a way to sufficiently leave feedback on how their experience was," said Brandon Winfield, CEO of iAccess Life. "A lot of times the chain of operations from suggestion to solution is broken and not efficient. The Zoo will now be able to be proactive with their clients instead of reactive."

Plan a visit at zooatlanta.org. Learn more about Voice by iAccess Life at voice.iAccess.life.

MEDIA CONTACT:

Rachel Davis
Director of Communications
Zoo Atlanta
[email protected]
404.624.2812

Hannah Shaw
Advisor and Director of Sales @iAccess Life
[email protected]
530.559.1601

ABOUT:
About Zoo Atlanta
A proud accredited member of the Association of Zoos and Aquariums (AZA), the gold standard for animal care and welfare, Zoo Atlanta has a mission to save wildlife and their habitats through conservation, research, education, and engaging experiences. The Zoo is home to hundreds of animals representing more than 200 species from around the world, many of them endangered or critically endangered. Highlights include one of North America's largest zoological populations of great apes and a global center of excellence for the care and study of reptiles and amphibians. Recent transformations include the African Savanna, featuring expanded habitats for African elephants, giraffes, zebras, ostriches, warthogs, meerkats, and rhinos; Savanna Hall, a state-of-the-art special event destination in the restored historic former home of the Atlanta Cyclorama; and the Arthur M. Blank Family Foundation Plaza. For more information, visit zooatlanta.org.

About iAccess Innovations Inc.
iAccess Innovations Inc. has developed two products in the accessibility space in efforts to improve the experience of everyday life for those who live with a disability. iAccess Life is the mobile application that allows its users to rate, review, and research locations based on how accessible the parking, entrance, bathroom and interior space is. Launched in 2019, the mobile app has accumulated over 10,000 unique locations rated in all 50 states and over 30 countries. It is available for download today in the iOS and Google Play Store.

More recently, iAccess Innovations has launched a B2B product that allows businesses to collect and aggregate feedback on how accessible their Venue is. "Voice by iAccess Life" allows companies to be proactive in regards to how their experience was, when it comes to accessibility via anonymous feedback that is displayed via an internal dashboard. This helps to mitigate any bad customer experiences and potential litigations. You can learn more here: https://voice.iaccess.life/.