Cybersecurity Practices for Remote Work

In an increasingly digital world, remote work is now a core part of how organizations attract valuable talent and maintain business continuity. As many Texas organizations encourage teleworking, cybersecurity is more important than ever. Here are some key cybersecurity practices to follow while working remotely to protect sensitive information and reduce the risk of cyberattacks when away from the office.

Keep Your Devices Updated

One of the most effective defenses against online threats is ensuring that your devices are up to date. Whether it's your computer, mobile phone, or any other device, always:

• Install the latest security patches.
• Update web browsers, security software, and operating systems.
• Check with your IT department to align with your organization's patch management policies.

Use Approved Collaboration Tools

Collaboration tools are essential when working remotely. Make sure that you're using tools that are approved by your organization, such as:

• Secure instant messaging apps.
• Official conferencing software.
• Softphones and other communication platforms.

For sensitive meetings or discussions, ask your IT team about more secure options to maintain confidentiality.

Secure Your Wi-Fi Connection

Wi-Fi connections can be a potential vulnerability in teleworking. To protect your data, you should:

• Enable WPA2 or WPA3 security on your home Wi-Fi network.
• Always connect through a virtual private network (VPN) for an additional layer of security.
• Avoid public or unsecured Wi-Fi connections, which are often targeted by cybercriminals.

Watch Out for Phishing and Scams

Cybercriminals are always adapting to new opportunities, and teleworking employees are no exception. Be on the lookout for social engineering attempts such as phishing emails or phone scams. Common tactics include:

• Emails from unknown senders with suspicious attachments.
• Calls pretending to be IT support asking for passwords or directing you to a website to "scan" your computer.
• Unusual web meeting requests.

If a suspicious email comes from a known sender, ask them in a secure, out-of-band manner such as a phone call or even in person

When in doubt, verify the authenticity of any suspicious communication by contacting your organization's IT team.

Follow Telework Policies

If your organization has telework policies, take the time to review them. They are designed to protect both employees and sensitive information. It's important for you to:

• Review and comply with these policies.
• Report any unusual activity on your devices to your IT or security team.
• Adhere to guidelines for handling high-risk or regulated data.

Secure Your Devices

If you're using a personal device for work, it's crucial to enable basic security features. Ensure that your device is password protected and uses a PIN, facial ID, or fingerprint authentication. For added protection:

• Use your organization's VPN if available, or another trusted VPN service.
• Never store your devices in your vehicle or leave them unattended in public.

Protect Privacy and Confidentiality

When working remotely, it's easy to forget about the risks of accidental disclosure. Keep sensitive information safe by:

• Locking your computer when not in use.
• Avoid talking on speakerphone for confidential conversations.
• Properly disposing of confidential paper documents by shredding them.
• Ensuring sensitive information is not stored on personal devices.

Create a Productive and Secure Work Environment

Beyond cybersecurity, maintaining a healthy and productive telework routine can also improve focus and reduce risk. Some best practices include:

• Establishing a consistent workspace for ergonomic support.
• Sticking to regular work hours to maintain work-life balance.
• Taking breaks and going outside for fresh air to avoid burnout.

DIR's Commitment to Cybersecurity

Remote work has transformed the way we live and work, offering flexibility and new opportunities to connect from anywhere and at virtually any time. However, with this convenience comes the responsibility of safeguarding sensitive information. By staying vigilant, following security best practices, and leveraging the right tools, you can help ensure that your remote workspace remains as secure as any office.

At DIR, we're committed to helping Texans stay safe in today's digital world. But remember, cybersecurity is a shared responsibility. By staying informed, following best practices, and using the resources available, we can all play a part in keeping our digital systems secure. Whether you're a business owner, a government official, a student, or a concerned member of the public, it's never too late to prioritize cybersecurity.

Take Action This Cybersecurity Month

For more cybersecurity resources and tips, be sure to visit DIR's Cybersecurity Awareness webpage, where you'll find detailed information, educational materials, and tools designed to help you strengthen your cybersecurity efforts year-round. Check it out to stay updated and learn how you can play a role in securing Texas in today's digital age.

For additional updates, follow us on Instagram, X, and LinkedInfor regular cybersecurity news and best practices to keep you informed and secure.