Entergy Texas storm update – 7/16/24, 9:30 a.m.

Insights > Entergy Texas storm update - 7/16/24, 9:30 a.m.

Entergy Texas storm update - 7/16/24, 9:30 a.m.

07/16/2024

Nearly all customers restored after Hurricane Beryl caused widespread outages across Southeast Texas

The majority of Entergy Texas customers have been restored after hurricane-force winds and heavy rain from Hurricane Beryl caused widespread outages across Southeast Texas. As of 9:30 a.m. Tuesday, approximately 248,000 of the 252,460 customers impacted have been restored. All customers who can safely take power are expected to be restored before the end of day today.

Customers still experiencing an outage are encouraged to safely check for damage to the electrical equipment attached to their home or business. Entergy Texas cannot restore power to a location with a damaged meter base, conduit or weather head (the metal pipe extending upward from the structure with electrical cables inside). These items must be repaired by a qualified electrician before workers can start the restoration process. Entergy's Storm Centerprovides a listof the electrical equipment the company will repair, and the equipment customers are responsible for repairing.

Entergy Texas restoration workers installing a new pole in Cleveland, Texas

As crews continue to clear debris and restore power in hard-hit areas, customers are encouraged to visit Entergy's View Outagemap or sign up for outage alerts to receive real-time restoration updates. Entergy Texas will continue working around the clock until every customer impacted by Hurricane Beryl is restored.

Cooling stations are available at the following locations within the Entergy Texas service area:

• East Montgomery County CDC, 16401 1st St Suite 100, Splendora
• Calvary Baptist, 816 N Blair Ave, Cleveland
• Shepherd Community Center, 10251 TX-150, Shepherd
• Coldspring Area Public Library, 14221 Hwy 150 West, Coldspring
• R.B Tullis Branch: 21569 US-59, New Caney

Stay informed throughout the restoration process using the following resources:

• Download our free Entergy app.
• Sign up for text alerts by texting REG to 36778.
• Visit the Entergy Storm Centerwebsite and our View Outagepage.
• Follow us on Xor Facebook.
• Follow your local news media for updates.