Apple Card named best in customer satisfaction by J.D. Power

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  August 15, 2024

  UPDATE

  Apple Card named best in customer satisfaction among co-branded credit cards with no annual fee by J.D. Power

  For the fourth consecutive year, Apple Card and issuer Goldman Sachs have been awarded a No. 1 ranking in their segment in the U.S. Credit Card Satisfaction Study

  Apple Card has again been named the Best Co-Branded Credit Card for Customer Satisfaction with No Annual Fee in the J.D. Power 2024 U.S. Credit Card Satisfaction Study, marking the fourth consecutive year Apple Card and issuer Goldman Sachs have been awarded a No. 1 ranking in their segment in the U.S. Credit Card Satisfaction Study.¹ The J.D. Power U.S. Credit Card Satisfaction Study measures overall customer satisfaction based on performance across various categories, including Account Management, Customer Service, and New Account Experience.

  Introduced in 2019, Apple Card was built with users' financial health in mind. Apple Card has absolutely no fees² and is designed to offer users an easy and secure way to track purchases and manage spending from Wallet while receiving up to three percent Daily Cash on every purchase. With Apple Card Family,³ users can also share an Apple Card account with anyone added to their Family Sharing group. Users can also open a Savings account through Apple Card and choose to have their Daily Cash automatically deposited there, allowing users to get even more value from their Daily Cash.⁴ Savings comes with no fees, no minimum deposits, and no minimum balance requirements,⁵ and also allows users to transfer additional funds from a linked bank account to further grow their savings.⁶

  More information and terms about Apple Card are available at apple.com/apple-card.

  1. Apple Card, issued by Goldman Sachs Bank, Salt Lake City Branch, received the highest score in the Co-Brand Credit Cards - No Annual Fee segment (excluding airline cards) in the J.D. Power 2023 and 2024 U.S. Credit Card Satisfaction Studies, which profile the experiences of customers from the largest credit card issuers. Goldman Sachs and Apple Card received the highest score among midsize credit card issuers in the J.D. Power 2021 and 2022 U.S. Credit Card Satisfaction studies. Visit jdpower.com/awards for 2024 award information.
  2. Variable APRs for Apple Card range from 19.24 percent to 29.49 percent based on creditworthiness. Rates are valid as of August 1, 2024. Existing customers can view their variable APR in the Wallet app or card.apple.com.
  3. Apple Card Family Participants and Co-Owners do not need to have a familial relationship, but must be part of the same Apple Family Sharing group.
  4. Savings accounts are provided by Goldman Sachs Bank USA, Salt Lake City Branch. Member FDIC. Savings is available to Apple Card Owners and Co-Owners, subject to eligibility requirements.
  5. Maximum balance limits apply.
  6. Transfer limits may apply to Savings transfers to and from Apple Cash. Transfers may be subject to additional limitations.

  Apple Card is subject to credit approval, available only for qualifying applicants in the United States, and issued by Goldman Sachs Bank USA, Salt Lake City Branch.

  Press Contacts

  Heather Norton

  Apple

  [email protected]

  Alyssa Hayes

  Apple

  [email protected]

  Apple Media Helpline

  [email protected]

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1. Apple Card, issued by Goldman Sachs Bank, Salt Lake City Branch, received the highest score in the Co-Brand Credit Cards - No Annual Fee segment (excluding airline cards) in the J.D. Power 2023 and 2024 U.S. Credit Card Satisfaction Studies, which profile the experiences of customers from the largest credit card issuers. Goldman Sachs and Apple Card received the highest score among midsize credit card issuers in the J.D. Power 2021 and 2022 U.S. Credit Card Satisfaction studies. Visit jdpower.com/awards for 2024 award information.
2. Variable APRs for Apple Card range from 19.24 percent to 29.49 percent based on creditworthiness. Rates are valid as of August 1, 2024. Existing customers can view their variable APR in the Wallet app or card.apple.com.
3. Apple Card Family Participants and Co-Owners do not need to have a familial relationship, but must be part of the same Apple Family Sharing group.
4. Savings accounts are provided by Goldman Sachs Bank USA, Salt Lake City Branch. Member FDIC. Savings is available to Apple Card Owners and Co-Owners, subject to eligibility requirements.
5. Maximum balance limits apply.
6. Transfer limits may apply to Savings transfers to and from Apple Cash. Transfers may be subject to additional limitations.

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