University of Cincinnati
12/17/2024 | Press release | Distributed by Public on 12/17/2024 11:04
Limited IT support offered during winter season days
Limited IT support offered during winter season days
2 minute read December 17, 2024 Share on facebook Share on Twitter Share on LinkedIn Share on Reddit Print StoryLike
The IT Service Desk, powered by Digital Technology Solutions (DTS), will be closed from Sunday, Dec. 22, 2024, through Wednesday, Jan. 1, 2025, during the university's Winter Season Days closure.
The Service Desk will resume normal operations Thursday, Jan. 2, 2025.
Need help with your password or with DUO two-factor authentication? right arrow down arrow
Go to the Passwords page on uc.edu for info about passwords and two-factor authentication with Duo. You'll also find helpful how-to instructions in the IT Knowledge Base. We've linked directly to a few of them below.
Get general support and how-to instructions in the IT Knowledge Base. right arrow down arrow
Contact 24/7 Canvas Support for Canvas/eLearning Tool Issues. right arrow down arrow
24/7 Support for Canvas and tools within Canvas will be available throughout Winter Season Days.
- Call us: Dial (513) 556-HELP (4357) or (866) 397-3382 from your personal phone. Dial 6-HELP (4357) from a university phone on campus. Then, select option 3.
- Start a chat support session in Canvas: Click the "Help" icon in the left-hand navigation menu and select "Chat With Canvas Support."
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